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November 2023 by Arshan Komaie 'student'
Imagine you just had surgery. Your surgeon sends your prescription to this place, and you show up an hour later to pick it up. You are in unimaginable pain, cannot talk, can’t even stop crying, and they hold you up for 20 minutes because they can’t seem to “find any prescriptions under that name.” Then you’re told to wait in the line for the pharmacist, so you end up waiting another 10 minutes behind the line. The pharmacist comes, takes one look and says “oh yeah we do have it! Have a seat, we’ll be filling it up in 15-20 minutes haha!”Oh? At this point, you contact the doctor’s office and inquire about the prescription, and they tell you that they sent it out for emergency pick up almost 2 hours ago, immediately after you left the office. This is what they did to my little girl. Avoid this wasteland of a pharmacy at all cost.
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November 2023 by 楊蕙萍
I will select other pharmacy for my flu shot and covild vaccine. Not good experience
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November 2023 by ladycf24
I love the fast pharmacy service here. Thank you!!!
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October 2023 by Deirdre Davis
Terrible customer service, especially from the woman at the photo section who I believe may have been the manager. Was getting a passport photo taken and she didn’t wanna let me purchase my groceries at the counter, just lazy. This will be my last time coming to this Walgreens. If you don’t want to have good customer service change careers
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August 2023 by Greg Robb
Much like CVS, this pharmacy is also sloppy concerning pain medications. I would be there on time to get the medications, and then I got yelled at by one of their lousy employees who was lying to me by claiming that I will get addicted, I'm there too soon, etc. So I switched to CVS, and now to Camino Pharmacy at that Sutter Building because they are knowledgeable and competent. The management for these sloppy pharmacies need to be blacklisted for life and beyond.
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July 2023 by 大脸猫
The staffs here are rude and customer experience is extremely bad. Don’t recommend unless you didn’t have other choices. I came here to buy a syringe for my sick cats but I couldn’t find it. I went to ask the cashier, she didn’t raise her head and told me to look for it in aisle 28. However, I still couldn’t find any. Then I press the button to call for customer service. I waited for 5 mins but no one showed up. I have to give up and try at different stores. Guess what I found? Two employees were chatting at the counter!!! That’s my story motivating me to leave such a negative comment. Before this story, I visited this store for photos and vitamins. However, I won’t come back any more.
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June 2023 by Vinoth S
Having all medicines in one place but the price is high when compared to other stores nearby..
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May 2023 by Luis Soria
Madele the store manager was extremely rude and refused to assist! clipped my coupon as instructed by her I had another question and she snapped at me and just walked away! So because it showed zero in stock in their system it would not accept the clipped coupon Waited for the manager Madele to come back but she never did! Poor customer service and now I no why this store has such a poor rating!! Starts with poor management!! Will never buy anything from this location again!
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April 2023 by Diane Nikfar
Courteous employees, store looks nice, well organized.
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April 2023 by Graham Erwin
I scheduled an appointment for a vaccine prior to travel abroad, and when I arrive in pharmacist told me not only do they not have the vaccine in stock, but they never do. The website allows you to schedule any vaccine nationwide, regardless of whether it is in stock at a particular location. Needless to say, I was disappointed.
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April 2023 by Tim Mendez
Very quick pharmacy, much quicker than the other Walgreens on El Camino.
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February 2023 by Yue Gan
Be careful, scan price difference with label price. I'm 100% sure it's the same item.
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January 2023 by R Li
Pharmacist at this location refused to dispense the medicine. She said I don't need it. Walgreens' response is Pharmacist can indeed refuse to fill your prescription and nothing they can do about it.
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December 2022 by D C
The old lady's attitude is so bad, so arrogant, she thinks she's the queen? I'd scold her if I could.
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October 2022 by X C
The lady is very unprofessional and unkind, I had the worst customer service here, and her attitude was like she doesn't like her job.I want to return one product that I bought in other Walgreens, and she doesn't want to receive it.She told me If you bought in other Walgreens go to that store!It never happened to me in the past, sometimes I returned in others Walgreens without any problem.This lady need better attitude and a better customer service training!!!