Susanville Ace Hardware is a locally owned store that prides itself on exceptional customer service and a wide selection of quality products. Customers consistently highlight the friendly and helpful staff who go above and beyond to assist them. Whether someone is looking for Christmas lights, flashlights during a power outage, or tools and paint supplies, the staff is always ready to help. Many reviews note the positive changes in the store's atmosphere, with a new team that genuinely cares about the customers. Visitors appreciate the reasonable prices and the convenience of finding what they need in a small-town setting. The store is recognized as a vital part of the community, where personal service and a commitment to being "the Helpful Place" make shopping a pleasant experience. Overall, Susanville Ace Hardware stands out as an excellent resource for all hardware needs, with a dedicated team ready to assist every customer.
Yesterday I was in Ace Hardware #17744 and had the wonderful assistance of AJ. He truly was interested in helping me find what I needed without being pushy at all. Just like the store used to be.
August 2026
Ace Hardware is making a comeback! Employees are ending and attentive! What a nice change from the store it used to be
August 2026
I’ve been in countless times through the years and the care and support from Lorraine is rare and remarkable. I’ve never been treated so well in a business.
