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February 2024 by Curtis Beckerdite
Customer service is horrible.
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December 2023 by Joanne Tinnin
Very nice to go into the store , the young man was so nice, and helped us purchase a watch, and helped us save money . Thank you ATT
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October 2023 by Randy Reid
Awesome customer service! The manager even gave me a back massage while my phone info transferred! Customer service at its finest!!
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July 2023 by Jenevieve Sautter
Douglas was amazing, just amazing. He gave me the details and all the facts. Thanks to him I got a new phone which was a real relief since my old one got badly damaged and I live across the country. He saved me a lot of stress.
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March 2023 by Bryan R.
Great store. Justin, Riley and Doug are very educated and professional when it comes to assisting and taking care of customers. The only reason why I take the drive down and remain a customer!
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February 2023 by Troma F.
Riley helped me 5 min before closing with an account issue that needed to be solved. He went out of his way to help me. I really appreciate that even though it ran longer than expected HE didn't give up. We ended being successful with our mutual attempt. Great Customer Service EVERY-TIME! This is the reason why I am married to ATT for all my phone / internet needs. 26 years Customer 4 Life
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December 2022 by Charles Burke
Great experience!! They don't try to oversell. Always got great service and products!!
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October 2022 by AnyBodyOut There
Cant say enough about Riley and all his help while visiting the Susanville AT&T shop this past July and September 2022. I came in wanting to review my phone plan. Place was kind of swamped but he handled everyone with ease and made us all feel like he would be with us quickly. Riley is a wiz and great with customer service. He knows every in and out of AT&T plans and policies. We are traveling in an RV all over the west and we stop at many AT&T retail stores. He has been the stand-out employee who has helped us the most anywhere. Thanks Riley appreciate all your help~
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October 2022 by Patsy Murdock
The staff were great and helped us with all our phone equipment and iwatch needs. We were very happy customers when we left the store.
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September 2022 by Troma Friddle
It’s nice to see a familiar face when you are doing business I’m glad this employee returned to the store location makes you feel at home. Sometimes old fashioned business is still what older people want.
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September 2022 by Cynthia Checketts
Douglas was so helpful at this store! He helped me find the phone I wanted, explained the payment plans, and helped me set everything up. Very patient and clear in answering our questions, even gave us some expert tips, and really friendly. Great experience!
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August 2022 by Nikole Machado
Super friendly and helpful!
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March 2022 by Courtnie Whipple
Riley was super helping me straighten out my grandpa's account. I really appreciated his patience and knowledge regarding our questions.
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February 2022 by Kevin Lindsey
Both employees are very friendly and extremely knowledgeable excellent with customer service. A grate place for all your electronics needs. ???
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January 2022 by Frances Dennis
It was perfect. We came in and everyone was helpful. It was great. We appreciate it. Riley and David.
