AutoZone on Laurel St in Susanville, CA is a leading retailer of auto parts, maintenance items, and car accessories. Reviews consistently highlight great, friendly, and helpful customer service. Staff are described as extremely helpful, patient, and accommodating, often going above and beyond to assist customers. They provide helpful service to all, including those who may not know a lot about parts, and have been noted for installations like battery replacement. Prices are great and parts are received quickly. The store offers a very positive customer service experience.
Excellent customer service! The ladies that helped me were wonderful and very helpful. I always receive prompt, courteous service and they always go the extra mile (lol) to help me. Great job, ladies!
August 2025
We had a great experience there. Top notch customer service. I needed a new battery and one of the employees even installed it and was super friendly. I highly recommend Autozone for all of your automotive needs!
July 2025
Great service! Staff was friendly, rikki was very helpful and the store was clean and tidy! Thank you
