AutoZone on Laurel St in Susanville, CA is a leading retailer of auto parts, maintenance items, and car accessories. Reviews consistently highlight great, friendly, and helpful customer service. Staff are described as extremely helpful, patient, and accommodating, often going above and beyond to assist customers. They provide helpful service to all, including those who may not know a lot about parts, and have been noted for installations like battery replacement. Prices are great and parts are received quickly. The store offers a very positive customer service experience.
The guys at AZ are so friendly, helpful and just nice men all around. Bob is great, Grant, and I think the other guy is Kodi, but I forget. He helped me install my difficult dome light, and Bob put on my windshield wipers. They even price matched crappy Walmart. Thanks guys!
November 2025
Excellent customer service! The ladies that helped me were wonderful and very helpful. I always receive prompt, courteous service and they always go the extra mile (lol) to help me. Great job, ladies!
August 2025
We had a great experience there. Top notch customer service. I needed a new battery and one of the employees even installed it and was super friendly. I highly recommend Autozone for all of your automotive needs!
