Bill Muttera - State Farm Insurance Agent serves the auto and homeowners needs of Lassen & Plumas County and is now also licensed in Nevada. The business has been operating since 1994 and also helps with life, health, and retirement planning products contoured for the individual customer. The whole team strives to provide a friendly but also professional atmosphere. Reviews describe the agent as wonderful, very professional yet friendly, and taking the time to explain everything. The office staff is always amazing, extremely helpful, knowledgeable, and quick to help. They are great at explaining rate changes and willing to help find the best rates possible, ensuring customers get the best possible advice. The team has always been and continues to be very helpful and knowledgeable. A noted critique is that State Farm's roadside service in far Northern California can be unreliable, with long wait times or lack of availability in this rural area. However, the agent and local office staff themselves receive high praise for their service.
When the wind storm blew a branch down onto my windshield my State Farm agent was quick to get my claim filed which was important to get the best quality replacement windshield I could. Apparently windshields are fancy these days. Anyways it was such a relief to have such good support during a stressful time!
October 2025
Thank you Alex for your great support and service with my state farm Insurance.
September 2025
I had a quick stop by Bill Muttera’s office the other day to add a different card to my autopay. Sonia made it easy and got me in and out fast. Great service.