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April 2024 by Joel DelCarlo
Personally I don’t really care for kfc but the saucey nuggets they brought back ? Super clean and great service would go
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March 2024 by Bridget Norman
I walked in. I was the only customer in the restaurant. A bell hanging on the door announced my entry. I heard 2 people talking shi+ about another employee. I listened to this conversation for at least a minute. Finally, someone came to take my order. The person didn't say sorry for the wait, nor hello, just "what can I get you?" I ordered an 8 piece meal with sides (mashed potatoes, and mac & cheese). I completed the purchase, and waited about 5 minutes. The uber guy that walked in after me was greeted with a smile. I could see my food being bagged as I stood near the entrance. The worker called out, "8 piece meal!" (At this point, I am still the only customer in the restaurant.) The worker kind of just tossed my bag onto the counter, and the contents almost fell out. They never said hello, thank you, nor have a nice night. And speaking rudely about another person, openly so customers could hear, is wrong, in my opinion. The food was as expected, except the mac & cheese was a little on the rubbery side, and the gravy was a bit watered down.
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January 2024 by Anthony Garcia
This KFC is straight Garbage.
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January 2024 by BRUSS
The food was so fresh and the service was great ?
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December 2023 by Rudy M.
There is a young girl working here who is very kind I think her name was Madison she was very nice and got my order correct and always had a smile she made my day so much better and doesn't even know it!!!
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December 2023 by Joycelyn L.
I ordered a large mash potatoes and gravy and they didn't give me any gravy. Also the teenage girl there was very rude and quiet on the speaker.
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November 2023 by G. Torres
Dirty sticky floor door and handle food was warmed up fries were disappointing mac n cheese was good though.
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October 2023 by Kevin Lindsey
Fast service, but the crew needs to be nicer to their customers and need to advertise to our Susanville public that they DO NOT EXCEPT ANY KFC COUPONS!!
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September 2023 by Alon Diamant
Ordered 4 drums/sticks with extra crispy recipe. Came to pick up and they said they don't have what I ordered - no dark meat, and only original recipe. They were nice enough and offered alternatives, and the place is clean, but it is a bummer. 3.5
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June 2023 by Justin Caines (Reaper)
I used the mobile app to place an order (promltional thing for D4) they require you to go inside for your mobile orders and when I did the floor looks like it has never been properly cleaned ever and there is a terrible smell like they don't change their oil or something. I literally threw all four orders in the trash and cut my losses rather than risk getting sick. Real talk the health inspector should shut them down.
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June 2023 by Bonnie Walters
I wanted to dine in, but the lobby was so disgusting, I couldn’t imagine eating in there. I took my food to go, and that was an even bigger mistake, as when I opened it, the coleslaw spilled on the rest of my meal. I tried to call numerous times, but no one answered the phone. I wish I could put less than 1 star. Complete waste of money.
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April 2023 by Jessica Dee
Oh gosh, we stopped for lunch inside as we had been driving for 7 hours and needed the stretch. Employees chatting loudly, garbage all over the lobby, sauce and soda spills everywhere, every single garbage was over flowing ( lobby, parking lot and both bathrooms), broom and dustpan leaning against a table. If the health department walked in, they would have been shut down. We were the only 2 inside and there were 3 drive thru orders while we were there. No reason the lobby should have looked like that. Chicken strips were a waste of money and thrown out. My sandwich and coleslaw was good.
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April 2023 by Me
KFC, prices are too high. But it's great food. Service is great. People are friendly.Parking: The parking lot is tight with all the traffic.
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March 2023 by Mark Salcido
Lobby was dirty and they were really short-handed, so it took awhile to get our food
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March 2023 by Saul Hernandez
Very clean, employees were courteous and friendly. The food was good. Meat was not overcooked, Mac n cheese was fresh. The fries did look smaller than normal but still tasted good.
