Victra is a Verizon Authorized Retailer located in Susanville, CA, dedicated to providing the best experience for guests. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, and accessories. Customers consistently praise the knowledgeable and friendly staff, highlighting their exceptional sales skills and product expertise. Reviews mention staff members who made upgrading devices easy and enjoyable, transforming visits to the store into positive experiences. Customers appreciate the helpfulness and politeness of the employees, ensuring all questions are answered. With a mission to connect technology to life in a trustworthy and enjoyable way, Victra is a top choice for Verizon needs in the community.
Really great service. The manager went over and above expectations. They also had a very helpful associate who assisted me with a different transaction.
July 2026
Jennifer Hill did and outstanding job of customer service. I expected frustration during my visit but walked away delighted instead. And thanks to Ray as well for prompt and courteous assistance.
May 2026
The office was clean, clerk took us before are apptment time. She was very knowledgeable and made the tractions easy
