Victra is a Verizon Authorized Retailer located in Susanville, CA, dedicated to providing the best experience for guests. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, and accessories. Customers consistently praise the knowledgeable and friendly staff, highlighting their exceptional sales skills and product expertise. Reviews mention staff members who made upgrading devices easy and enjoyable, transforming visits to the store into positive experiences. Customers appreciate the helpfulness and politeness of the employees, ensuring all questions are answered. With a mission to connect technology to life in a trustworthy and enjoyable way, Victra is a top choice for Verizon needs in the community.
Autumdae helped me buy a new phone by first learning my needs and then walked me through all the phone's features. She did a fantastic job and I would highly recommend her to other customers regardless of the experience level.
April 2026
Ray was very helpful in updating my twin daughter’s phones!! Very good customer service
March 2026
Ray was Awesome. I came in very frustrated wanting to change my service from US Cellular since their T-Mobile merger. The atmosphere was relaxed and I was able to transition over to Verizon without much issue. With only having Verizon for such a short time it has already eliviated my main concerns. Very satisfied
