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November 2023 by Junior Zaragoza
Calliber collision went above and beyond with the repairs on my 2017 acadia good and helpful staff they will work with you and will help you in any way..the people that work there very nice from the front desk to the manager and all the people very helpful i highly recommend this place.. professional work ...Services: Painting
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November 2023 by Bill Brady
My kid was in crash , flew in from Chicago to deal with car, gieco site showed this place as closest , called told them car model and issue, sure have it towed here they said. Week later found my car at impound lot in burbank , no call , no communication , when i called they said we dont work on bmw’s. They just rejected my car and no one bothered to call or tell me, that should be illegal.Service: Body & Trim
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September 2023 by Juan Sanchez
I walked into this place at a recommendation of my friend for an estimate they said they could take care of me for an estimate and the entire crew was very helpful especially Gordon he was very thorough in helping me and I highly recommend this place and if I go through with the repairs I will definitely choose this shop
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September 2023 by Jocelyn A.
I had a good experience at Caliber Collision! The office was nice, everyone was informative. I recommend this collision center for your repairs.
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September 2023 by Alicia G.
Great service! One stop for all. Friendly staff highly recommend for any vehicle repairs.
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September 2023 by Winifred Harn Cooke
The service is not good as they did not take care the interior of my car while they worked on painting my car. I think the cost they charged from my insurance was over valued vs the service provided. Misinformation was given. Did not call when the car is ready. I have to call them to check on the status of my car. The time they gave to complete the work is not even fulfilled. Not a good experience.Services: Painting
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September 2023 by Anamika Pandey
Working with Brenda was such a a good experience. My car was at the shop for almost a month and Brenda kept me in the loop about the process the entire time. I didn’t even have to call once to ask about my car, that’s how attentive she was. My own insurance didn’t follow up with me as much as Brenda did! As far as my car goes, I picked it up in way better condition than when I dropped it off. They did a great, great job! 100/10 would recommend the San Fernando Caliber Collision to anybody!!
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August 2023 by hector hernandez
Customer Service nears some help. Took car in for a estimate, only to get turned away because they did not work on my type of vehicle even though the insurance had them as a recommend shop for my car. But I had to call them back, because they did not return the call to inform me until days later as they promised to call me same days after I took my car to them for the quote. Gotta keep your word if you want customers trust.
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August 2023 by Ludivina Tovar
Not happy with the service my car needs re touch I ask josued he said it wasn’t on the estimate but paint over they never call me to give me on updates on my vehicle when I call I had long wait for them to answer I’m not happy with the service.Service: Painting
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May 2023 by jose Calderon
I had the best service with caliber collision I would totally recommend it to 1000% very friendly and their communication was absolutely the best.Services: Painting
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May 2023 by Monica Miramontes
Thank you Caliber Sylmar CA. this shop went above and beyond to keep us updated and delivered a professional, quality repair in a timely manner. Thank you to a professional team who deliver customer service excellence. You made us feel like VIP's. Highly recommend!Services: Steering & suspension repair
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April 2023 by jacqueline rivera
Great service we were helped by George and he would keep me updated on the process and was very kind and made it easy to ask questions great customer serviceServices: Body & Trim
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April 2023 by Cesar M.
Had my car repaired here in 2020, took it back because the trunk was not closing. They took a couple days to repair, I later opened the trunk and heard some rattling. I didn't have time to repair it again so left it alone. Fast forward to today where my trunk is literally falling apart. I called and they said they no longer accept my insurance so I would need to contact my insurance...WHAT?!?!?!? Lifetime warranty on repairs guess not !
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April 2023 by Sandra V.
I took my car in for repairs due to an accident. I am 100 % Happy with the outcome, excellent color match with paint job. My car looks brand new. I was treated with kindness the moment I walked into the shop. George informed me on the status of my car weekly and got my car back when promised.
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April 2023 by Jackie R.
Great service we were helped by George and he would keep me updated on the process and was very kind and made it easy to ask questions great customer service they also returned my car to me spotless from the inside and out very happy will be going back for any other car needs
