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April 2024 by Uncle T.
Crap store in a crummy neighborhood. The last two times I've been in this store someone has ran out the front with items. The staff is very friendly, but out of all of the Von's within this area the deli is the smallest, the store is crammed together and isn't laid-out properly, most of the carts are broken and the overall selection is not as robust as other locations. It's worth a 15 minute drive for me to the Von's on Old Road.
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March 2024 by stan nelsen
Great people and selections
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March 2024 by Harry
This vons used to be a vons and shopping bag in the 1960s when I used to live in Sylmar as a kid I lived here from 1960-1981 then I got married and left home. This has always been a good store to shop at . My parents used to shop there when I was a kid .
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February 2024 by XpTheMarxman
Good prices good quality foods. Go for the organic.
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February 2024 by Buddy Bud
I know you are thinking, all grocery stores are the same…and you are right, but this location is clean and well stocked so much that it caused me to write this review. (Now let’s hope it doesn’t go downhill now that I praised it and I look dumb.)
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February 2024 by Cathy Greenwood
Easy shopping reorganized.
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January 2024 by Sami R.
I enjoy the cleanliness, customer service and well stocked easy to navigate store. Thank you guys.
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January 2024 by Nobel M.
I hate this Vons. Hate it. I can't remember how many times I have come for an ingredient and they don't have it. Today it was for white cooking wine but in the past I have come for buttermilk and they didn't have it. They have every kind of trendy milk but not buttermilk. Once the didn't have whole milk. Shelves and shelves of mexican products and there's a Vallarta next store. Christmas time they were out of staple holiday food. The Vons in Burbank of course is perfect. I have tried to use my Apple Pay in vons for months and it doesn't work.but it works everywhere else I go. If Sylmar gets another decent grocery this Vons is going to be in trouble. I can't wait for Target to open. The only thing good about this store is Lorraine. She's a peach!
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January 2024 by Claudia Osuna
I really appreciate an employee saw me browsing by the cakes last Friday, my daughter's birthday, and she informed me that certain cakes eye only $5 fire to it being Friday. I was so grateful because I only had a $25 gift card and didn't know if that works he enough to get a few things plus a cake and candle. Thanks to her, I had enough! Wish I'd gotten her name, but she knows who she is, thank you!
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December 2023 by God's Child
Hi, we are this vons customer for around 3 years, recently I realized that I can get free bread if it's not hot, from 4 to 7, this is what their own sign says, ( see my posted pictures) so I got free bread couple times from managers and non-managerial employees, but couple days ago I went there to get free bread as usual, plus a herb so I went to self check out and I told the girl with glasses, ( dont know her name) basically you wanna verify this bread (hot or cold) ? and she started to keep repeating over and over again that there is a hot bread that you can get (not free) she was pointing to another direction (near bakery) and I don't even know what kind of bread she was pointing to, but I knew this bread is going to be free because it was not hot, but she refused to let me have the bread for free, she took the bread from my hand, and I told her where is the manager and i saw rosemary was the manager and I knew she is gonna side with the employee, because one time I got the bread for free when rosemary was cashier, but at that time she talked some nonsense but she gave me the bread for free.Even I got free bread couple times when the girl with glasses was self checkout host, one time when I asked her to verify (hot or cold) bread, she said, I don't care.I took the pictures after they didn't let me have the bread for free, the last time,They both treated me very bad.I checked the picture detail on myphone:Date Nov 30 2023Time: 5:40 pmPlease let me know how you plan to resolve my complaint, thank you.Sorry for my English if you see mistakes, English is my third language.
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November 2023 by Blue.
Between the lack of inventory, the lazy (not to mention rude) employees, and the unkept (even unsanitary) state of the store, one can call this place one of the worst in town. It’s a wonder why anyone would even think about shopping here.
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October 2023 by Daniel C.
I don't blame the employees or manager. From what they tell me, this is a Corporate issue. They are now forcing everyone to use self check out. Despite several employees being available,... They WILL NOT OPEN A SINGLE REGISTER ,which is difficult for older and disabled people.
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October 2023 by John A.
Food looks is ok. Service is ok but they need to add more cashiers. It looks like this is a common issue with these type of stores since automated checkout is implemented. The store looks somewhat dirty but they had the most of the stuff I need. Will be back here though since it is close to me.
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October 2023 by CJ
Great Vons, a bit small but they really fill it up with everything you need. Only downside is the hard push for self checkout now
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September 2023 by RoRo Sal y Luna
Always fully stocked and clean! Great customer service. I love the frozen carvel cakes. Their bakery and hot food is delicious. Love the tomato bisque they carry! It’s my fav. As good as the one at Disneyland.I usually come for bakery and hot food orders when behave big gatherings. Just orders a number cake and I did the decorating. So much fun
