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January 2024 by Sharon S.
Contracted our Tahoe home for the 2023-2024 ski season with Hauserman and our contact at Hauserman (Dana L) has been very challenging to work with. Challenges encountered: No ski lease or future tenants for the season No STR rentals ( not even holiday weekends) Poor communication and follow up Did not submit TOT for our STR until end of January. I would not recommend this property management company. My family and I have been coming to Tahoe for 60 years and I have never had such poor property managers.
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August 2023 by Erin S.
The house we rented had a fridge that was broken. We reported it multiple times and were told "that's how fridges work". Our food spoiled, my daughter got food poisoning and it ruined our trip. The microwave was also broken. The bedding was filthy and the towels were stained. We reported all of these instances and the excuse was "we thought it would last but now we will get a new fridge and we outsource cleaning so it's out of our control." They are the management company..... It's all in their control and their responsibility. We asked for a partial refund, they promised to get back to me and also to my husband and never did. Now I'm disputing through my credit card.
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May 2023 by A SF
Excellent vacation rental experience with Hauserman Rental Group. Katie was pleasant, friendly, & responsive. We rented Pete's Place in Tahoe Vista. We would use them again in the future.
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March 2023 by Michaela “Kelly” Neumeister
My husband and I have used Hauserman Rentals to manage our Tahoe property for years and we highly recommend them! We don’t live permanently in the area so we count on them to keep an eye on the property as well as manage rentals. They also help with repair and home improvement recommendations! We couldn’t be happier with Hauserman and recommend them to anyone needing a rental management company!
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March 2023 by Roberta Stephens
Hauserman is an amazing property management group. Everyone is very helpful and friendly. I feel our home is in the best hands in Norrh Lake Tahoe!
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February 2023 by Megan Gossling
Been using Hauserman Rental Group for years. They are responsive, knowledgeable and friendly. You can book directly through their website, which can save you some cash. They have a team of people ready to help if you run into any issues - but you most likely won’t need to contact them as their properties are well maintained. You can’t go wrong renting with Hauserman.
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February 2023 by Rebecca Rygh
Hauserman has been managing my Lakefront home since 1998. I have enjoyed careful care of my home and a good relationship with the staff. Russ Baruh has gone out of his way to make it possible to enjoy the lake and rent it too. I am grateful for their kind care and attention. Thank you Hauserman staff!Becky Rygh
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February 2023 by Celia Barry
Hauserman Rental Group has managed our townhouse for almost 16 years. I can't say enough about how responsive they are to our concerns, how carefully they manage our short-term rental, and how much I trust their staff.
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February 2023 by Katie J
Hauserman Rental Group is very responsive with 9-5 coverage 7 days a week. A very professional organization. I would definitely rent with them again.
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February 2023 by Eh Cadoj
Hauserman has managed our property since 2020 and we could not be more pleased with them. The entire staff is super friendly, they respond to questions immediately, and the financial part of it is always perfect. I highly recommend them to protect your property and make sure anyone who rents it respects it. We’ve had nothing but good experiences with them!
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February 2023 by Kelly Henderson
Hauserman is a great rental group to work with. They are professional, helpful and detail-oriented. I highly recommend using them when visiting Tahoe or if you are in need of rental management in the Tahoe area.
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February 2023 by Garret Shean
Very helpful. Large inventory of rentals. Knowledgeable about North Tahoe happenings.
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August 2022 by Jennifer Green
great experience with Hauserman while renting over the holidays. Despite a major snow storm and the possibility of a delay getting into the home, we were able to get in an hour early. House was very clean and had everything we needed. Staff was helpful when we called with an issue with snow bending the chimney pipe and they were very friendly when we returned the garage door opener and checked out. Will definitely rent through Hauserman again.
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June 2022 by Travis Colvin
They rented us out a cabin in Tahoe, had the families pictures everywhere for starters. Stayed here for my wedding, had no more then a dozen people over for a bbq, but were told we had more then 20 as the owner was monitoring from a ring camera! Creepy! Left the place in immaculate condition and took pictures, because we got called on the day of our wedding with them saying they have seen us with too many people. Yet they hit us with a charge for $350 to clean the carpets! Again, have pictures of the cabin, and it was spotless. Guests took off shoes even. Do not do business with these people, no customer service and will try and charge on fees for no reason. Would give zero stars if possible.
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June 2022 by Janay Colvin
The worst air b n b I have ever been to! Where do I even start, I stayed here for my wedding and upon arrival I noticed a ring camera on, creepy! then cleaning products left inside the kitchen area easily accessible to my 22 month old, they have rock decor on the bedroom night stands and in the drawers and the rocks were not glued together definitely not a child safe, they have family photos next to all the beds and all in the bedrooms, creepy! We had a family bbq the night before our wedding and we got a call from them saying they saw us in the ring camera with 20+ ppl not even close to 20 ppl! Very high maintenance people, I wouldn’t recommend this place to anyone unless you like being spied upon! I wish I could have given zero stars!
