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January 2024 by Mik Warner
Manager is so rude, I have had numerous interactions with him and its worse each time.
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January 2024 by Mikayla Warner
The manager here is incredibly rude
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January 2024 by Roman Geiko
Very helpful guy at the register.
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January 2024 by Mr. Brian Wallace
Everyone that works here is awesome and super helpful.
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August 2023 by Spencer Wright
Good customer service, overall great place in Tahoe City for vehicle maintenance and DIY repairs.
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July 2023 by julio Colón Sr
Very friendly and helpful, got ne back on the road quickly
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July 2023 by Vedant Daga
stopped by for the penny press machine that has some cute designs
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March 2023 by Antonio Quilici
I went during the last winter storm the past weekend and the cashier ripped off my dad and I. We came in to get chains, but the cashier insisted we get a different kind of cables instead. Unfortunately, the new cables we purchased weren’t sufficient and this costing my dad 200 bucks adding 300 to the chains we had to get on later in the day. I wouldn’t shop here if you don’t want to get ripped off - ACE down the street can do the similar chains without the pushy cashier.
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March 2023 by Jason Lewicki
Trust the 1 star reviews. I got to the store at 4:15pm, closing time was 6 and there was a sign in the door which said they closed at 3. I saw that the back door was open so I walked around back and asked the guy, who was loading supplies into a shed, if I could grab some wiper blades, he said “no, we closed” in the same rude and disrespectful tone as described in other reviews. This is literally a 2 minute transaction. Clearly multitasking is not in this guy’s wheelhouse. Help!, Tahoe is in desperate need of some competent labor.
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February 2023 by Robert Grossman
I have not experienced such a rude sales person in a very long time. He even swore under his breath while I was trying to understand what I was supposed to purchase. The good news is they had what I needed.
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February 2023 by NYK Raider
I was stuck in Tahoe with a vehicle that doesn't allow snow chains, and the guy at this store recommended Tire Socks, and they worked great! When the weather calmed a bit it got us all the way past the chain checkpoint and quick and easy to take off on the side of the freeway. Napa Auto parts was a life saver.
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February 2023 by Ramya Kanlapuli
The person in here is awful. He gets off on yelling at people. I’ve never been yelled at in a store for asking a question? I didn’t want to drive to truckee to grab a part but honestly I should have, it just ruined my entire day. Some people are just mean and don’t deserve your money. Please shop anywhere else.
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December 2022 by Joey DeProspero
I love Napa! All the right stuff and knowledge staff to point me in the right direction.
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November 2022 by Glenn S.
In spite of some of the other reviews not being good - I would recommend this business and I think they do a good job. They have always offered me sound advice and although their prices may be a little higher than you would find in a big urban area, they are not out of line. I have always gotten courteous service too. It's a real convenience to have an auto parts store in Tahoe City, so they are worth supporting.
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November 2022 by Melissa Overholser
I called to ask about a part and was answered by a very rude sales person over the phone. I was told my car is not a Tahoe car. I know it's not a snow car but still it is located in Tahoe right now. Also poor choice of words from a national company. Then, I was promptly put on hold. This store should rethink its staffing decisions and roll out some customer service training to the Tahoe City branch.