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September 2021 by Deanne H.
I can not recommend this company. We purchased a table from them that later had a major defect on the table. They refuse to contact the manufacturer and have not returned any form of contact. Supply/stock are good, but know you are getting cheap furniture for a premium price.
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July 2021 by Greg R.
We've been in here several times and found some amazing pieces. The furniture and art there works so well in our Tahoe home. In addition to the beautiful collections they have (Green Gables being my favorite), their Staff is super friendly and very competent. Two of the ladies that worked directly with us have extensive interior design experience and were really helpful when making our decision. We picked out two bedside tables on the floor and the lady told us she had about 6 more of the exact same tables in storage. She invited us back into the storage area and moved a bunch of stuff around so we could look at the 6 tables and find our favorite grain pattern, nuances, etc. We picked the 2 best ones out of storage thanks to her initiative and service. Stock rotates there regularly so we go in and check it from time to time. Staff was so great; couldn't have asked for better!
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July 2021 by Emelia L.
Love this store! Everyone was so kind and helpful in finding furniture for our home from the staff on the floor to the employees moving/delivering our furniture, they were all so wonderful.
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July 2021 by Luis H.
These people have no idea how to run a business. I was on my way to another store close to their location, and their delivery truck was blocking access to the parking lot. It would have been very easy for them to pull a foot or so forward and not block access. I asked them nicely if they could, and they told me (a potential customer) "no you can wait while we load our truck. I asked a second time if perhaps they could just move the stool outside their shop which would have opened enough space for me to pass, and they again said "no we won't do that." Again it would have been something very easy for them to do. Instead the man began to get argumentative and said "why don't you help us load if you're in such a hurry." If I was his liability carrier I would immediately take issues with this suggestion. Imagine I had been kind enough to help them operate their business and gotten injured. At this point I understood that this man was operating purely from his ego, and decided to park far away. I needed to park close, because I was picking up a dog that had recently injured it's paw. I explained that to him and he called me rude. After picking up my dog I walked past them, and he and several other employees began laughing. My dog is small and older. What kind of people laugh at an injured dog? So if you want to deal with people who operate in this manner feel free. How easy it would have been for them to move the truck, and then invite me in to take a look at the show room. I am currently in the midst of furnishing a 4 bedroom home in the area. I would rather take my business elsewhere. I also have friends who are in need of furniture. You can bet I will let them all know to avoid a place where the workers (or who knows maybe he was the owner) are so driven by ego that they can't move for anyone.
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November 2019 by Donna C.
Giving one star for lack of customer service. My husband and I own a home right down the street and are remodeling. We wanted to purchase two lamps and discuss a couch. The two salespeople were helping other customers so we waited patiently. One of them was actively helping a customer and the other was having a personal conversation. Neither bothered to even acknowledge our presence or let us know they would be with us when they were done. We stood there awkwardly and finally just left. Their sister store Cabin Fever has a similar salesperson vibe.
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April 2019 by Doug M Steele
My wife and I love this place. We are planning on buying our furniture, when we build our house on south Shore.
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October 2018 by Francis C.
Great store for Tahoe style furniture! Nice mountain style pieces, natural woods, and beds also. Highly recommend if this is the style you are looking for.
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July 2018 by Laura M.
This past winter I purchased an 6 seat Old Hickory dining room set. The Wilderness collection. Dave has an "eye" for design and what is going to look the best. It's great to bounce things off him and get ideas. Anyway's I have been enjoying my table so much! Thanks again Dave! ;)
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February 2018 by Dawn Calhoun
This place has the best rustic furniture around
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December 2017 by Tyler Scott
Great furniture. Talk to Dave. He's the man.
