-
March 2023 by Michael O'HARE
Extremely helpful and friendly….having pallet jack and flat dollyAvailable is a huge plus
-
October 2022 by heidi jimenez
John,manger, was very nice and informative. He showed us multiple units and and helped up pick the right one.
-
October 2022 by Stacey Franklin
It was so easy to rent the unit online. The check in was fast and easy. Super friendly and thorough customer service at check in. Very clean and updated facility. John was amazing.
-
June 2022 by Sean O'Brien
I have been a renter at StorQuest for 12+ years. I believe Storquest is the third owner/manager I have been with during that time. Storquest runs a tight ship. It's clean, convenient and well taken care of by John. John couldn't be a better fit for the position he is in. He takes care of the customers and the property with a smile on his face, every time! I cannot recommend this place enough!
-
May 2022 by Lorie Major
Two weeks before my moving date from Kings Beach to Tahoma in Lake Tahoe, late in the evening, I realized it would make the transition much smoother if I could store boxes of nonessential items while I get settled.I could then be more organized with setting up my new apartment and take the time to bring those belongings over as needed.I discovered the Tahoe Vista StoreQuest was located between these two locations and called the phone number on their website which claimed they provided 24/7 customer service.TBH, did not expect a human to answer, however, much to my surprise, Nick answered asking how can he assist.Nick was amazing in his professional, knowledgeable, and friendly offer of reserving the last available sized storage unit I was requesting and assuring me the on site manager would be in contact with me the next day to follow through.The next day, John, the on site manager, and I had a game of phone tag as I was extremely busy at work every time he would attempt to return my calls.Thanks to John's obvious commitment to not only excellent customer service but taking the extra step to accommodate my busy schedule, I was able to stop by the facility on my way home from work.John, who btw, is just a genuinely, lovely, kind personGave me a full tour and explanation of the storage building and the specific unit I was interested in.I have utilized storage facilities in the Lake Tahoe region a few times of my residing in the basin for over 30 years.This tucked away little gem is the MOST unexpectedly hi-tech, modern design, (has a service elevator), impeccably maintained storage site that I have come across anywhere around the Lake.AND, John, who is the sole Tahoe Vista location manager, is just the most truly delightful (yet efficient and professional) person that I am most grateful for having the opportunity and pleasure of assisting me with my moving process.Thank you both John and Nick!!!
-
May 2022 by Edward Pilatowicz
John was helpful and informative. The facility was clean and it was easy to get a storage unit there.
-
April 2022 by Ben W
John was fantastic: very prompt responses to our enquiries; very professional; sorted out everything we needed and took care of us.Would definitely recommend!
-
December 2021 by Rachel Turner
This review is LONG overdue. John at the Tahoe Vista location has been nothing short of amazing. My family has had multiple units between the three of us over the last couple years and through several stressful moves and remodels. John has always made the not-so-fun process of loading and unloading a storage unit seem a lot less stressful. He is kind, respectful, understanding, professional and helpful. Thank you John! Rachel, Patty & Gary Turner
-
December 2021 by Spencer Gilbert
Fantastic service. John was totally welcoming and on point when it came to showing me the unit and closing the deal. Really easy process and lucky to get a unit in such a convenient spot. Call them up and ask about the features if there’s any availability, you’ll be happy you did.
-
November 2021 by Shelley Bolen
John responded promptly to the message I left asking if they had units available. He was thorough, helpful & polite as he showed me the unit, explained access & the paperwork. Thanks John!!
-
November 2021 by Russell Coffman
My experience was top notch. John, the customer service representative at the Tahoe Vista, CA location was very efficient, knowledge, and pleasing.
-
October 2021 by Pilot Cove
Renting a storage unit from StorQuest was easy and fast. John was extremely friendly and helpful. Thanks!
-
October 2021 by Psyonikx
Excellent service, and super easy account set up. John was very thorough with the presentation.
-
October 2021 by B L
John is very friendly, knowledgeable, experienced and helpful through the whole process from first contact to move in. He helped identify our needs and alerted us as soon as an appropriate space came available. The contract process was quick and easy. The access and site tour was thorough. The property is perfectly clean and maintained.
-
October 2021 by Lindsey Lewis
Updated: John was super helpful and knowledgeable about the storage unit. He helped me get in and out with the paperwork, because I had my kids with me. Overall great experience. He is super on top of things and does a very well job! We had too much stuff for the original unit I chose. John helped us transition to a larger unit and made it very easy. Upon moving out, we took our things and didn’t have do to anything else. John was able to provide closing out the unit all through email which was nice due our busy schedule. Thanks John!
