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November 2022 by Shelby Smeltzer
They went back on their promises which resulted in us losing about $800, a lot of wasted time, and headaches. Would not recommend.
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October 2022 by Zachary Smeltzer
Booked a long weekend stay at Rustic Cottages. We found out later that we could stay for free at a family member's house in the area but were no-longer able to cancel our booking for free because we were no longer within their policy period. Rustic Cottages said if someone else books the cabin before our stay then I would get my money back. 2 days before our Tahoe trip started I called to see if they had booked the cabin - otherwise I'll be staying there to get my money's worth. They told me that they had booked it and I'll be getting a refund. I asked if they could confirm that through an email which they did. They never refunded me. $745 lost because they wanted to double book a room.
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October 2022 by Sauron OfMordor
The showers did not work properly, the cabins were all dirty upon entry, the WiFi had a very poor connection that did not work on most devices throughout the premises, and all of the appliances were outdated. The management team promised to give a refund for the remainder of the visit upon early exit, but then proceeded to deny this claim and tried to intimidate and call us a liar for asking. Overall, stay here if no WiFi, poor management, and outdated appliances are your thing, but there are much better places to stay just down the road.
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October 2022 by Cisco Ford
Stayed in a newly remodeled cabin. Very cozy with all the necessities included. Great tap water and slept well. Careful during water with ice on the steps!
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October 2022 by R W
Love Tahoe.Will come back.Didn't see a bear though. Boo Hoo.
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August 2022 by johnfK1236FB
We booked the lodge for a family reunion, and had trouble with such things as a toilet that wouldn't stop flushing, a refrigerator that wouldn't cool down, outlets that didn't work, lamps without bulbs, et cetera. The staff seemed indifferent to service requests. Wifi was spotty, and noise from the road was constant. At night, one would have to choose between sleeping hot with the windows closed or sleeping cool with constant noise. Bears were a daily nuisance, which was problematic with children around.
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October 2021 by Carlos siordia
The person who attended us was very friendly ... 100% recommendable the room that we had in an old cabin style and my family loved it ..
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October 2021 by Juliet Asker
Our go to spot every year. Nice cottages, great price, and top notch hospitality.
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October 2021 by TTVZaggy
Mice poop in the trundle bed and the screen on the windows were broken.
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July 2021 by Chris B.
We traveled from San Diego and had a nice time. We rented the Blackwood cottage and our friends were next door in Marlette. Here are my pros and cons regarding our stay in the summer months.Pros: A short walk to the lake shore, nice outdoor common area for grilling and hanging with family/friends, close to grocery stores/restaurants/ice cream/Tahoe recreation park. The cottages have a small kitchen and if you need an additional pot or pan, you can get it from the Rustic Cottages lodge. Not sure if this has changed but there was no breakfast in the lodge, we made our own in our cottage. Cons: Carpet is so gross. You should not have carpet in a place that has snow, sand, dirt and a lake. I ran a baby wipe across the floor and it came up brown. The cottage needs a bit of an update. The ceiling fan in the master bedroom (Blackwood) only had one speed which was on high, the ceiling fan in the main room had to be on low or it wobbled, the counter in the kitchen was old, the cold/hot was reversed in both the kitchen and bathrooms, and the TV is old school, no reason not to have a flat screen mounted to the wall. Note to owners: Please remove carpet and put in laminate flooring, easier to keep clean. Carpet is old and really disgusting.
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October 2020 by Facundo Moyano
Beautiful place, beautiful cabins and beautiful people
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October 2020 by Around Inman
Loved the people and the area
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October 2020 by Joshua Nunn
I spoke with a guy by phone who was extremely rude and abrupt with very poor customer service. Didn't want to answer any questions about the rooms or service and kept telling to look at pictures online. Very poor customer service and rude.
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October 2019 by Juan Juárez
move snow
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October 2019 by Jeff Alves
Such an awesome place! Couldn't have had a better time
