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January 2024 by Johnny Coddaire
Staff is helpful and friendly, always let me know if anything is wrong with my car even if I’m just bringing in for something routine like an oil change—but are never pushy about forcing anything.
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October 2023 by Camille Goldsborough
I had an overall wonderful experience here! Todd and the whole team were so kind and helpful and made the whole process as easy and seamless as possible! I am so grateful and will now only have my car fixed here in the future! I 100% recommend! Thank you!
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September 2023 by Chris Sanz-Agero
I had an amazing experience with Advanced Auto Care! My 2001 Benz was inoperable and we were in dire straits, but they came to the rescue on short notice. Raz and his son Todd were not only exceptionally professional but also honest about the necessary repairs. They worked within my budget and got my car running smoothly again. I highly recommend this father and son business for their outstanding service and ethical business practices!
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September 2023 by Chris S.
I had an amazing experience with Advanced Auto Care! My 2001 Benz was inoperable and we were in dire straits, but they came to the rescue on short notice. Raz and his son Todd were not only exceptionally professional but also honest about the necessary repairs. They worked within my budget and got my car running smoothly again. I highly recommend this father and son business for their outstanding service and ethical business practices!
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June 2023 by Grek Leiva
This place is one great service shop, lots of experience, great customer service, clean and organize. Thank you for your great service guys
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May 2023 by Laura B.
Advanced Auto Care has been the place to go for my car for the past two years. Todd and the whole staff are great, very friendly and excellent!!!! A deer jumped in front of my car last year and I had $1000.00 worth of damage. They worked with my insurance and beautifully fixed my car. I go to them for oil leak, oil change, new tires, brakes and rotors, shocks, etc. They do an excellent job. Thank you for the great service.
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March 2023 by Hunter P.
I had an accident in Tarzana, away from home, and happened upon Advance Auto. They did a great job, handled the insurance brilliantly, and threw in a few other things, like fixing an old scrape or two. Couldn't be happier.
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November 2022 by Nitzan Barlev
Friendly service no BS. I've been overcharged and even misled by many other shops but this place always is very transparent and has fair pricing!
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August 2022 by Melissa O.
Excellent customer service! Went in for a pre-owned vehicle inspection and received great service. Got all the answers I needed. Highly recommend this service center, no need to go anywhere else. Trustworthy staff and good vibes, many thanks to Todd for his help!
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August 2022 by Janik Ehsani
This shop always took good care of me and my car. Excellent service and they have excellent communication. Highly recommended.
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July 2022 by John G.
What do you do when you're 350 miles away and your daughter calls to say her car has died? I suspected the alternator and searched auto mechanics near Encino and read all the reviews I could find. After reading past reviews on this shop I called and spoke to Todd. He gave me a fair initial estimate and we had the car towed to their shop. Todd confirmed the issues within an hour and had the car back on the road in less than 24 hours. Very satisfied and would recommend. Thanks Todd.
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May 2022 by James R.
The people here at Advanced Auto Care, have been some of the most reliable, friendly, and honest folks who have ever worked on my car. They take care of EVERYTHING, just give them some notice. These are the people who will do little things that everyone appreciates, like maybe staying open slightly after hours for you to pick up your car, or maybe getting you a car wash randomly. Wonderful people and a wonderful repair shop. This is it, you found the gem. Raz and Todd will take care of you from now on!
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May 2022 by Gabe Ruediger
I had my car towed here in an emergency. The original quote on the phone was $300. I ended up paying $715 for a job that my mechanic said was a $300 job and can be seen the range online (The average cost for ignition lock cylinder replacement is between $220 and $263. Labor costs are estimated between $72 and $90 while parts are priced between $148 and $172. "). Complete rip off and I highly recommend finding a different shop in Tarzana that is at the very least honest
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May 2022 by David S.
Brought my truck for a simple oil change and to change the shackles on the rear end. They said it would be no problem took them 2 days to do it and when I got it back one of the wheel caps flew off the car and there is a loud rubbing noise, no problem I call to bring it back and instead of the decent employee that answers the owner answers screaming the f word saying he owns the whole block and he doesn't have to fix anyone car that he doesn't want too. Beware of the OWNER of the establishment, there are 5 other shops within a mile that will treat you with much more respect I recommend driving right past this shop.
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May 2022 by Alexandra S.
When you live in Los Angeles having a good and honest auto body shop and mechanic we all know is nearly impossible to find. I was recently in a rear end collision in Encino. It was a pretty bad accident. In all the commotion AAA said Advance Auto Care was the top place to take my car to be towed. When immediately speaking with the owner Todd I quickly found I was going to have a supportive professional business and expert dealing with an auto accident; to what degree became an amazing experience. After looking at my car, along with my insurance company it unfortunately was totaled. It was my beloved car for many years and it was very hard to part with. Todd immediately began negotiating with my insurance company for storage and other factors until I could figure out what to do. While waiting for my total collision payout as well. But more so, I was then in a rush for time to find a new car or rather a used one and that I learned quickly was near impossible in LA these days. And only having a rental car for a limited period of time. In an unexpected display of incredible consideration and compassion, Todd said I could bring any car I saw and he would evaluate it for me. He also made recommendations for the best choice of safe cars for me. He did not want me just buying a car not knowing its condition. Auto body shops and mechanics just don't offer this often, if at all, or actually never. It was a profound act of concern and kindness. I quickly learned how many bad used cars are out there. I wasn't in a position to just go fly off and get a brand new car. With Todd's input, he suggested other resources to find a used car not from a used car salesman or lot but a private buyer. He added further and said that he would provide his shop and team should I find a private seller that we could meet there for him to inspect the vehicle and keep me in a safe environment, because, well, you never know these days. And I hadn't thought of that. We located a seller with a 2007 Lexus RX 350 and in one day, the owner was willing to bring the vehicle into Advance Auto Care and have it inspected. What was remarkable was that Todd was able to assist me in having the owner and I come to a reasonable price on the Lexus, the repairs were acceptable and doable and I found a safe and reliable car in what felt like a miracle! Above and beyond he helped the seller and myself to complete our transaction in a safe and supportive environment. This is an anomaly. From a total loss of my car to finding a new/used really nice, SAFE Lexus in a crunch, all the repairs completed I was back on the road! This is just unheard of in Los Angeles. And as an LA native with a long relationship in my community, Todd and Advance Auto Care are one of those rare gems and I can say with absolute confidence I will continue to keep my car care with them. I am HIGHLY recommending Advanced Auto Care. My appreciation and gratitude is just beyond words!!! Thank you SO much Todd and the team!
