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November 2023 by Ed M.
I recommend American Tire Depot strongly. Efficient and trustworthy service on each of my several visits to their service center in Tarzana . . .
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November 2023 by Maricela
The guys are always so helpful. The young man at the desk (can’t remember his name) very kind & helpful. Earl fixed my tire issue and explained to me what was wrong. Definitely my go to spot since I seem to have bad luck with my tires.
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November 2023 by Elena Semenek
Terrible customer service. They sold me 3 years' plan for tire alignment. One day, I came and saw a few people waiting for their cars. I asked one of the guys in a uniform if they couldn't do tire alignment now or if I should come back. He said that they can do now, and it will not be a long wait. So, I drove my car inside, and then the other guy said that I had to make an appointment before coming and they couldn't take me now ?♀️ When I mentioned that someone just said to me that I could pull in my car, the guy answered that I asked a technical and not a front desk worker. He didn't even try to be polite? We've been coming to this place for years, for all our 3 cars, for all types of tire repairs. Unfortunately, their prices are going up higher and higher, but their quality of service is getting worse and worse.
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November 2023 by Liz L
Excellent experience - from the website rep who sold me the tire package to the expert mechanics and the manager Phillip. Knowledgeable, kind, helpful.
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November 2023 by Johanna O.
Went in for an overdue maintenance and went ready to be there for at least 2 hours. Surprisingly, it took less than that and my car was ready to go so fast! The customer service is great and shop looks tidy and clean. Prices are affordable and location is very convenient. Philip was such a great help! Definitely will be coming back for future maintenance and repairs!
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November 2023 by Denise Marchitelli
Always have a great experience at American Tire Depot in Tarzana!! Phillip and all the guys are the best. They are experienced and knowledgeable, and caring and respectful!!! They caught a safety issue with my suspension that really saved me from a possible tragedy!! They fixed the issue and my 11 year old Lexus rides like new!!! I’m so grateful for this crew especially Phillip!! I highly recommend this business!!!
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October 2023 by mandy ward
Super friendly staff. I got my tire fixed because I had a screw in it. No questions asked. I purchased tires from this company before, but not this location before but after this experience, I will definitely always go back.
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October 2023 by Navissima K.
Awesome, honest service. Prices were on par with Costco and competitors. 100% trusted folks vs. other local joints. Skipped the pic of my tire service. Trust the 5-star reviews from others. Ask for Phillip B. as he'l direct you towards the best options.
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October 2023 by Will C.
Had a flat on the I-5 North and AAA had a truck there in 15 minutes to exchange the flat for the donut (spare tire). The No Hollywood location was the nearest tire shop but didn't have my size in stock. Moved over here and Phillip checked in the car and the techs replaced my flat with a brand new Michelin Defender 2 free replacement under the extended warranty, with my payment for labor and taxes, $61. It was a lot faster than expected. Sweet deal all around. If you drive a lot like me, definitely get the extended warranty when you buy tires. It's worth it.Excellent service, well recommended... will return when needed.
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September 2023 by Ellen M
I am happy with their service!They are very honest!Phillip and Danny are very wonderful people!!
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September 2023 by Tamera Chan
American tire depot might be the last honest company when it comes to car maintenance and tires. I’ve gotten both with appointments and as a walk-in over the last couple of years, usually because I have a nail in my tire. They’re always done on time or sooner and even without an appointment they’ve always been able to get my car back to me right away. They never act like it’s an inconvenience and I truly appreciate the customer service. They’ve also been incredibly honest with me when I bring an estimate from my dealership when some of the services are not covered under warranty, and they’ve even told me on more than one occasion if a service was unnecessarily recommended. Their prices are always better so once my service plan with my dealer is over, they will be my exclusive place for maintenance.
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September 2023 by Ma Melissa Q.
These people are honest and helpful!!! They also know what they are doing unlike other places. I will definitely come back here
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August 2023 by Lisa J.
My family and I are repeat customers here for a reason. The staff always takes care of us. They are friendly and helpful whenever we need new tires or a repair. I highly recommend getting the warranty. I've had so many nails from driving around LA and parking in an alley. The warranty makes it quick and efficient!
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August 2023 by Kartik Patel
The manager Philip was amazing. My wife and I came in with a newborn and requested to expedite the service. He jumped on it right away and within the hour we were out of there. Highly recommend coming here for all your tire needs!
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August 2023 by Nisa
The manager Phillip is amazing, gave great customer service went up and beyond to make sure my tire inspection went great. Definitely makes me a happy customer and his employees work fast . Very thankful to be American tire depot customer and with such excellent service makes it so much better
