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April 2023 by Jason B.
Attention - this place is Under New Management as of Jan 2023.I ordered a backlit Tradeshow display (10' x 7.5') and a backlit Table Counter. Assuming I got everything and headed out to Vegas to get set up. The banner fabric did not wrap around the frame as it was suppose to, leaving the sides exposed and the LED lights that were placed behind it. I was sold a table counter as well, that was suppose to be lit, but it didnt come with LED lights when I unpacked the counter.To me, customer service is important to me, and I hope it is to you. I have contacted the new owner, Meni, MANY times during and after the tradeshow and only got a few responses that he is "working on it". After several emails going unanswered and a few weeks later... I decided to write this and going to take my business elsewhere.Basically I paid almost $3750 (includes tax) for something I can't use again because its incomplete. Guess how much the Table Counter cost in the invoice, $585 dollars. That is $585 dollars for two pieces of plywood, a plastic popup frame and fabric that went around it. No LED backlits. Yeah, got ripped off of $585.If you're looking for customer service, honestly, you're taking a risk with this new management. skip it this location. I've been doing business with FastSigns for decades and since they are independently owned, each place is ran different. This is probably the worst you can get. My advice, if you like FastSigns, just go down the road to Sherman Oaks or Studio City, they seem to answer me quickly on simple questions. As I am writing this - the owner still uses a gmail account and not a "Fastsigns" email. That tells you something.Watch, I'll probably get an email from him once I post this to take this down and he'll fix the issue. Sorry pal, I also pay for customer service, and you don't provide it.
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August 2022 by Pelos Parados
1 1/2 read:This is the first time I’ve come to FAST SIGNS. I drove my wife here because she ordered a sign that was ready. My wife is a property Manager for Property Management Associates. She’s responsible for three properties. When she needs any type of sign, this is where she comes.This morning, Manny was there to help her. I just stood there but could see Manny was knowledgeable, courteous and has a nice smile.Parking is available.Good, efficient service and their work is guaranteed.Do you need a sign⁉️???
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July 2022 by chavezc23
Great customer service. Thank you and will order again.
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April 2022 by Larry Mandell
Neil did a great job for me .My signs look really really good. 5 stars for Neil and group.
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February 2022 by Thanasi Efthimiades
Neal is extremely helpful! I go out of my way to go to this location or even to have things shipped across the country so I can continue working with him. Thank you for everything!
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October 2021 by Liat Cohen
We are so appreciative of the great products and services we received from Fast Signs. Marcos and Neal are great to work with. Thank you!
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May 2021 by Jeff Vetterick
Neal is great to work with. Knows the options, can suggest just the right materials and format for whatever you want.
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March 2021 by Stephen G.
Dan he said his name was, he said he was the manager at this establishment ,is very very rude and condescending .I don't recommend doing business with these types of disrespectful individuals.
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November 2020 by Russell Ybarra
Friendly and knowledgeable staff.
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October 2020 by Ron Barrett
Terrific service as always. I have used different locations all around the country.
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September 2020 by C S
Fast and Professional
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April 2020 by Joanne Deutsch
Neal is the best! I needed a custom banner, it was ordered on Monday and it was installed on Wednesday morning... that's fast. Thank you!
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March 2020 by Gorgeous G.
I work in a home health office and order some signs for this corona virus warning, so if you guys working in a office, restaurants, hospitals. Put some signs already to spread the news #FightCoronaVirus.. Neal and joey are the people i talk to and their nice.. and give me the order sign right away..
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October 2019 by lisa finelli
Great Customer Service deserves 5 Stars!
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September 2019 by Chris A
Quick & easy. Excellent quality of work and customer service. I would highly recommend them.