-
December 2023 by Simone B.
The office experience was VERY BAD due to the receptionist Cindy Bad attitude and lack of professionalism. Her customer service skills are VERY BAD because she is unapproachable and doesn't know how to communicate nicely. The quality of care was VERY BAD. Te type of care I was suppose receive was Blood work being drawn.
-
November 2023 by Stephen P.
Sign on the door says this location is closed until further notice. Refers to Northridge.
-
October 2023 by Grace M.
Beware, these people DO NOT CARE at all about your Health Care. I came in to pick up stool test, handed nurse my prescription. She handed me ONE test, told me to bring in next day. I came back and they were closed on a Monday- no explanation on door or where closest LabCorp located. I went to drop off at Northridge Location, first thing nurse said to me, where is 2nd test. I responded, never received 2nd test. He gave test only to find out not all the components were in envelope to do the test. I went back to Tarzana today and she was telling me it's no big deal over & over, you can still do the test. I showed her instructions that were very clear it was a big deal and insisted she give me a new one. I asked her name and number for manager and she refused. She said "I have too much going on". Only 2 people in waiting room. I called Client Services and twice hung up phone on me. AGAIN, NO CARE FOR PATIENTS!!! INCOMPETENT EMPLOYEES!
-
August 2023 by Heather Ross
Closed and dark in the middle of the day when it was supposed to be open. This is my 3rd attempt at getting blood work done with labcorp. I’m now going to ask my doctor to send my labs to Quest because this is ridiculous
-
August 2023 by BOGDANA OCHERET
Came at 2.50 and it was closed. Supposed to be open until 3pm.
-
August 2023 by Luis M.
Idk what's up with all the bad reviews lol. I went in earlier this month of august for a routine blood work and had an appointment 9am and was in and out in less than 20 mins. People working there were nice and best thing was how quick it was. Maybe cause it was early, but still no complaints.
-
June 2023 by Dean Blake
Closed today all day today Friday without notice. Note posted on door.
-
May 2023 by Sophia Case
Two days in a row I have arrived 3 minutes before 3pm to find the door locked. I am a school teacher and had to get permission to leave early to try and get this lab work done. It is unacceptable to me to have any business close and lock its doors before their posted closing time.
-
March 2023 by Dr MD
Kind staff and great service. Thank you Cindy for the easy blood draw.
-
December 2022 by Monica Moynihan
Surprised by the negative reviews. There are several locations, so some reviewers may have confused this location with another facility. Review: Easy to find with tons of parking. I didn't need an appointment and tried a Friday late morning. Very easy check in with staff/technician. I was brought in very quickly. There was more than one technician there. I spent less than 10 total minutes here and the nurse was so NICE! Very clean facility. Painless process. All puns intended.
-
December 2022 by whitneykw1
Customer service here is terrible. Girl at front desk didn’t even look at me, even asked me a question without ever looking up. Then told me to check in and then once I finished that to have a seat. Awful experience thus far & I haven’t even been called to the back yet.You work in healthcare….have some respect for your patients! Disgusting.
-
November 2022 by Tina B.
I am here to say all the negative reviews are unfounded. I have been to LabCorp twice in the past week; there were different people there each time, they were excellent and kind. They were efficient and professional. Cindy and Alex are both friendly and extremely efficient at their jobs.
-
November 2022 by Alfonso F.
Beware! A conveyor belt for patients, that's all it is. They do NOT give a damn about your "health care." Guy at the front desk said I need doctor's orders for a TB test. For a TB test?!? I explained that their website allowed me to make an appointment and there's no one that answers their phone--this would've been a 2 minute conversation. Labcorp acted like I was crazy for not having an order from a doctor. Turns out that my insurance referred me to a place that does walk-ins for TB tests. There's literally dozens of health care places that accept walk-ins without doctor's orders. I feel sorry for all the patients that have to deal with this place.
-
November 2022 by Tyler Higgins
Quick and painless, both admission and the draw itself. Friendly, effective staff. Small waiting room, but it serves its purpose. Glad Labcorp has a location here.
-
October 2022 by Mike
Ive never seen such rude medical staff beforeThe front lady was the rudest ever!Also the guy in the back!
