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April 2022 by AJ M.
When our apartment flooded I frantically called around moving companies quickly asking if they had movers who could come by in the next hour to work possibly into the next day. No one could, of course, and at first Major Movers didn't answer. But Diana called back, and when I explained my situation she was actually able to help! 3 amazing movers lead by Daniel came out and boxed everything up, kept everything safe, and worked tirelessly to get everything in a storage unit as quickly and safely as possible. As I write it's 1:23am and they're still going to make sure everything got out of the building and into the unit. Absolute legends!
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July 2021 by Mae F.
These guys are the best. Gabriel and his team was awesome. They were on time on our moving day. They handle all our furnitures with care. The team work very efficiently, no time was wasted. My family would highly recommend them. The moving process was smooth! Diana have been very professional in handling our questions and suggesting what would be the best service for us. The quote was very reasonable.
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May 2021 by Jennifer H.
These folks were great from start to finish. Communicative, affordable, responsible with the furniture. They made moving feel easy! Highly recommend.
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March 2021 by Stephanie W.
Reliable and affordable. They charged exactly what was quoted. I will use again the next time I move.
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January 2021 by Blair K.
We've used US Major Moving twice now - they're efficient, reliable, professional and would definitely recommend.
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September 2020 by Chris L.
Amazing and timely operation by my movers. They were honestly so friendly and punctual that I gladly tipped them for their service. The move was tougher than I imagined due to not seeing the new property before hiring them. What I thought was a 2nd floor apartment, was more like a 3rd floor, and the movers were still a joy to work with. Thank you guys!
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July 2020 by Tatty G.
They DAMAGED a painting (it's torn) minor damage to a stool, and a small table and just found out today they damaged some shelves. Instead of taking accountability Diana kept arguing with me and blaming me. I'm not the one who wrapped or carried or placed or removed anything from the truck. POOR Business practices. I worked with these guys because of the good reviews, and really regret it since this is the worst move I've ever had.The red flag started when I thought I had finalized my moving details and out of the blue Diana asks for a credit card number. Not a big deal but this type of requirement should have been clear not something thrown at you last minute.The movers showed up on time but were extremely slow in starting. It took them a half hour before they even came up with the dollies. I've done this move many times and the same distance. A one bedroom apartment should not take over 6 hours to move. Normally this has been done in under 3 hours. Trips were taken back to the truck without having anything in hand. I didn't feel they were efficient and definitely moved at a snail's pace.The real nightmare came when we are at the drop off location and I find out they damaged my painting and other items. DIANA went into denial mode and that it's impossible for anything to get damaged because it was wrapped. Not everything was wrapped in blankets some things just had plastic wrap. How did two black marks get on the sides of the shelves if this was actually properly moved. Anyhow they offer 60 cents per pound. Not close to being enough for damaging a painting. The entire time Diana is arguing with me and refusing to take accountability. Then she offers me an hour free. I told her that I would try to resolve with my renters insurance. I find out the deductible is very high and the moving company should cover the cost. More denying any accountability from Diana and accusing me of damaging my own painting because I took the blanket off. The damage was done in wrapping or carrying to and from the truck. No logic with these people. Anyhow the movers have refused to take any responsibility. Horrible experience and beyond unprofessional. Not even an apology that they damaged my belongings. I do not recommend this company. The only positive thing is the two movers were nice. One of them didn't fully cover his nose and that also made me nervous you know since there is a pandemic going on and all.
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February 2020 by Taras Tsymbalistyi
This was the easiest move I’ve had - moving from a 1 bdrm apt to a storage unit, I had a lot of art and mirrors I was worried about, but this company eased my mind in no time. Everything was carefully and perfectly wrapped, including furniture and extra packing needs. The movers were fast, efficient and kind, and got everything into the storage unit safely and well arranged. They also provided the truck, which was really helpful and often difficult to find. Will definitely use them again on my next move.
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January 2020 by Adam D.
We had Destin and Yurich as our movers. They moved us door to door in 5 hours! That includes not only disassembling items but also re assembling them at the new home. They came very well prepared with wardrobe boxes and all the equipment to package our belongings in a way that prevents damage. They were SUPER efficient as well. One of them was packing items while the other would run them to the truck. They made our move so easy! Great great guys, highly recommended!
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December 2019 by Eric D.
After researching every moving company in the area, this place was by far, the most reasonably priced! After answering a few questions, I was given a quote immediately. I gave them a call and spoke to Diana. She was nice and scheduled an appointment for me. Moving day came and the movers came in perfect timing. Our movers, Gabriel and Roman were incredible. They moved with such speed, urgency, and care, I couldn't even believe it. They worked really, really hard and deserved the big tip. Roman wrapped all of the glass in blankets and Gabriel packed everything else like a pro! My apartment had 3 flights of stairs and they were practically running to get the job done as quickly as they could. Super stoked and so glad I made the choice of hiring these guys. I'm now in my new home, warm, comfy and happy
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December 2019 by Alex R.
We were extremely satisfied with the services we received from start to finish. The move was fast and smooth. My wife was very happy we hired professional movers. The team was friendly, came on time and called before they arrived. The movers were meticulous in how they packed our stuff: every piece or furniture was wrapped in blankets and taped up. The moving team provided quality services and established good rapport. Highly recommend!
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June 2019 by Kaixiang L.
The service was amazing. Super efficient. Had a little trouble packing one of our bed but problem solved right away. Nice attitude and hardworking crew. Will definitely recommend.
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June 2019 by SJ V.
As an owner of apartment buildings, we frequently supply tenants with movers when relocating for construction purposes etc. We have used this company, u.s. major moving many times and have even referred them others... Unfortunately this last experience has been so poorly handled, that I can no longer support them as a business or recommend them to others. I called in make a week to reserve their crew again for a Saturday new how to properly where tenants and family members of the tenants and gone through a great deal of effort , and cancelled family events, to be present for the available time slots u.s. major moving had available in their schedule. The gentleman that made the scheduling arrangements for the company, asked how big the unit would be, and whether or not everything will be moved, and we're to. Has expressed to him that the unit it's a large one bedroom space, with a full move storage nearby. He said "two men and a truck for $99 an hour paying a credit should be suffice". I did not question in common as I assumed he knew what his team of guys are capable of. When they showed up, the guys complained that their truck was too small for the amount of items at the property and stated they will only be doing a partial move. If we wanted a partial move, we would have requested one, but that was not what was ordered. I explained to them that now we need everything moved, and if the truck is too small to take it all at once, then multiple trips will be needed. whether it's one trip or two trips, I didn't care either way I was willing to pay the cost of making multiple trips and additional hours. Which by the way is how their pricing is scheduled. The guys on site said that they were going to try and get a bigger truck, which turned out to not be available. so instead of getting started with the small truck and doing the job they had agreed to do, they decided to just leave and not do anything. however they didn't tell me that they were not going to do the job, they just didn't come back. When I reached out to the office, I spoke to Diana, and she supposedly was going to try and resolved it. Again same tactic, she just vanished, and wouldn't answer the phone from there on out. Leaving us high and dry with no movers on a project with a tight deadline. A professional company would have stepped in and resolved issue rather quickly. The solution was so simple , it is beyond me how they responded in such a manner. Save yourself the time and frustration of chasing these folks down when they run into obstacles, and hire folks that will actually get the job done the first time.
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April 2019 by Iris C.
I've used this moving company twice in the past 3 years. I highly recommend their service. They are amazing. They are easy to communicate with and arrive on time. Glad to see Stassnow became the owner now.
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February 2019 by Joel Watson
Through this review, I personally want to say to your Tarzana moving company how grateful I am for the work done by your employees. I did not expect such a well-coordinated work. Frankly speaking, I was preparing for the moving as for the universal deluge. I thought it would be terrible. I was recommended your Tarzana moving company and was told that everyone who moved with you was very pleased. Now I am among them. SATISFIED is not the word. Everything was implemented promptly and neatly.
