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December 2023 by Yair O.
Jose was great! Good service since making arrangements for the appointment, good work and finished on time as promised.
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December 2023 by Donna M.
This is my #1 tire place. The online appointments work out great. I have never had an issue here and I never feel like I got robbed! $$$$
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November 2023 by Bianca M.
Had a really bad experience. I went in for three new tires and one of the tires got ruined on the fourth day!! I gave them a call and I spoke to Tony the manager and I let him know that one of my tires had deployed. He knew exactly what I was talking about I didn't even have to mention the type of vehicle I was calling for. He told me one of my rims was cracked which cause the tire sidewall to deploy. I was not aware that my rim was cracked he mention he had put it down on the receipt notes. The least he could have done was to give me a call and let me know my rim was cracked therefore he couldn't put my new tire. I never received any calls from him they were just in for the money and just installed my tire without caring about my safety. He told me I did not get roadside coverage so I had to buy a new tire again when I had just bought it four days ago!!! They never offered me roadside coverage to begin with.
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November 2023 by Kamran Goel
Had an appointment today. When I got there first thing from the manager mouth was “we are so backed up what do you need”. He was very rude and looking for any excuse to get me out of there and not work on the car today. I told him the problem and he said the problem is the breaks and he gave me a verbal estimate with out even looking at the car or driving the car. Then he said they don’t even carry the part he has to order the parts. I asked if he can identify the issue by just me telling him the problem why they did not tell me that over the phone when I told them the problem and tell me they don’t have the parts but he was not having it and walked away.All I have to say is wow whatever happened with the customer service. I bought all my tires here in past and did all my oil change but going forward I’m going to Hanks tires or American tires next door and oil change I’ll go to Jeffy lube.This was the last time I ever stepped in this nasty place.This guy is disgusting and rude.
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September 2023 by Olya Z
Used to come here before it was under new management. Kept coming because I’m a loyal client. Guess after a 3 hour wait with an appointment is where we go our separate ways. New management sucks, new workers suck. I’m out
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September 2023 by Toni Slee
José and Angel ROCK!! Verrrry hard-working, clear with explanations and honest, good service??❗️
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August 2023 by Ana M.
Great Customer Service Jose made my appointment he did exactly what he promised perfect on time and great recommendations I look forward to working with them again Angel did the actual service very helpful as well Thank You for a great experience.
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July 2023 by Gwen A.
We showed up with a flat tire and they wouldn't help us. They said they were busy but would make us an appointment in 2 days????
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June 2023 by Cory A.
I came to this place with a flat tire on June 30th 2023 with a flat tire on my bmw the guy who helped me out was a nice guy he checked for me if they had the tire and said it would arrive after the 4th of July so I didn't want to wait he said check if someone else has it and we can put it on for me since my car was stuck there I came back the following day with the tire and the manager of the store was very rude a guy by the name of joe he said we are fully booked and that they do not install tires that we're not purchased at there shop I told him the guy from the night before said it wouldn't be a problem so this very rude manager joe said they would charge me a outrageous price like 50 dollars for 1 tire and that they would not do it today he also didn't want to check to see if I had an appointment and then told me to leave the shop when I asked him for his business card this place needs to get rid of this joe manager guy before they start loosing a lot of business I Can highly recommend tires by mark best shop on the valley
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June 2023 by Tony N.
Today, my tire pressure warning light came on & I went to Mountain View Tire & Auto Service because I had the same experience with my previous car & they were very helpful. The technician showed me the nail in the tire & recommended replacement, since a patch wouldn't work next to the sidewall where the nail was.They had the exact tire in stock & I was out in less than an hour.I also took my sister there when her tire was leaking.Great service & reasonable price. Highly recommended.
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May 2023 by Robyn Lewis
The staff here is incredible, helpful and friendly. Tony the Manager is awesome and will go out of his way to help you.
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February 2023 by Cristian Hidalgo
It's Too Long to Waiting Service Just Change oil But people Good Service And Friendly Thank You Sir To Change Oil To My Journey Jonny Tango
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February 2023 by Jonathan A.
These guys are honest. They take care of me every time and go out of their way to help with my needs. If they break something, they replace it. Always good to make an appointment as they are busy. Sometime they will help with tire issues right away. I go to the dealer for certain things if they can't do it because I have a Prius and it is designed with items regular mechanics can't do. For instance, like cleaning the Hybrid battery and transmission changes because it is a closed system. Other than that I use them. They give me good deals and work with me
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February 2023 by M (Fro5t)
Good staff and their pricing is is the medium range for labor though some parts seemed a bit marked up which is normal for many auto businesses
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January 2023 by Dogs Sherberg
Jose needs to be fired! He should not be practicing medicine and trying to diagnose people depriving them of their right to service. If the owner really cares about issues people are having there then they should fix them instead of writing a comment at the end of all the negative reviews. Now I see why this place has more negative reviews than anywhere else around. Complete idiots working there. Unfortunately Goodyear selected this as the closest place to me when I pre-purchased from them. I scheduled the appointment and even called them directly to confirm. The person said I could come in earlier if I wanted to but I knew I wouldn't be able to and showed up at the scheduled time. Person I spoke to on the phone the day before, Jose, said they wouldn't install it and he wouldn't refund my money (so I could go somewhere else). He knew this was pre-purchased when I spoke to him previously but made one excuse after another and then tried to blame it on me. Rude, neanderthal. I will be returning to Hank's tire just down the street. I have a road trip scheduled tomorrow and if something happens to my truck it's on their backs!
