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March 2024 by APPARELALA MODE
Zero stars -C. The manager was rude at Pet Food Express to me when i was returning dog food that made my dog sick. He could care less about me or my dog i went in happy and left angry! Horrible customer service.I don’t recommend this place to anyone lots good pet food around this area you can go to. Please avoid this place. -C
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November 2023 by Josh A
Great pet store! Love love love the self wash tubs. Provides apron, water proof collars, towels, 3 different options for wash, rinse and velocity blow dryer. Staff is friendly and courteous. Sometimes asks to give pets treats.
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November 2023 by Michael S.
If you care about your pets, you'll appreciate Pet Food Express. The staff is friendly and knowledgeable, which makes your shopping experience pleasant. They offer a wide variety of high-quality pet foods, so you're likely to find the right fit for your pet. Plus, they provide self-service bathing tubs for your dogs.
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October 2023 by Chris Browne
Big fan of this place. Love that they often have good sales.
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October 2023 by Jason Hertz
The staff here is very knowledgeable and extremely nice. I also love their buy three get one free policy. It's a great deal and my dog and I love this place!
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September 2023 by Rambo Alfaro
Love this place. You can shop for your little one and shower them too. Only place I know that has the food my baby needs due to her rare condition
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September 2023 by mili t
just discovered this store - Patty the Mgr of the Tarzana store is amazing! (rest of staff is nice too) - she spent so much time with me and taught me so much - I canceled my online order with another big pet company & will buy locally here - thank u!
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August 2023 by Gabby T.
I've always had a great experience at Pet Food Express- Tarzana however today by far was the best experience I've ever had. Harrison is AWESOME! Not only does he know his stuff but he's so friendly and welcoming! Thanks so much for your help today with my recently picky chihuahua mix. You introduced me to great food options and I appreciate the time you took to provide me the knowledge you have! The whole staff is impeccable at this location but Harrison you are on a whole other level my friend! Happy pup-mama here!
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June 2023 by JC T.
We don't usually leave reviews, but after our visit to Pet Food Express and the service we received from Harrison, we were compelled to write one this time. Harrison took the time to get to know our puppy, answer our ton of questions, and guide us to the right products and solutions. Harrison was extremely knowledgeable in all aspects of caring for our puppy and was patient with us as we made decisions on the suggestions he offered. We will definitely be returning to this location for our puppy's future needs.
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May 2023 by Kenya Wallace
Tyrone is the best. He is always helpful and loves our pup.
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April 2023 by Wills W.
Stopped in yesterday to bathe my geriatric GSD and was instantly blown away by how clean the store was, including their self- service grooming center. I've been to a lot of locations that don't even come close to how nice this store is. My dog takes a while to completely bathe and dry, and in the time I was able to clean her up I saw two other dogs get groomed by their owners. Each time, an employee by the name of Harrison came to wash and rinse the tubs that were used and made sure they were absolutely spotless for the next pup. This will now be my regular location for bathing Buttons! The team that works this store deserves some kind of bonus, or a pay raise because they definitely go above and beyond. Sidenote: the water gets warm pretty quick, the towels were all fresh, and the blow dryers have a wonderful attachment that funnels the air into a thinner stream making it easier and faster to blow dry.
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January 2023 by Riley G.
Awesome store! Carlee was so helpful and knowledgeable. Will definitely be coming back!
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January 2023 by Natt Mc
My favorite self-wash for my dogs.. This place is always clean and the staff are very helpful, professional.
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January 2023 by Ivy C
I absolutely love this location!! I have 2 dogs- pepper who is scared to death of new people and Ludo who is a serial cryer husky mix. I’ve taken them for baths here and the staff made my reactive dog feel comfortable within the boundaries I have due to training! No petting but they got her to catch treats and it helped her training so so much. I appreciated that so much that day. I also was able to find a really inexpensive raincoat for my friendly husky mix! He’s ginormous so I expect everything to be pricey but was so excited to see a great deal. This is my fav store by far- beyond the other chains and offers high quality items I can’t find at those chains. Staff is always excellent! Here’s a picture of Ludo is his little space suit raincoat lol
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November 2022 by Lil C.
Super helpful ! I never write reviews but I found this place looking for some dog food , the workers were extremely helpful and answered all my questions and lady at register even helped me save money with a deal they had going on ! Would recommended to anyone
