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May 2023 by vegan organic salon
The salon owner very rude judgmental & racist . I don't think I want to have any services with this company.
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July 2021 by Laurie R.
The last two times I have gone and sat to get my hair washed when I sat up against the back of the chair to get my hair washed, I felt this gush of fluid and both times it was the **same** ** chair ** they sat me in this happened to my clothes! I went to the doctor because i thought it was from my back and it is coming out of the chair. I asked two ladies to take a picture of my back who work there and they said " no". the owner is no friends and had no concern that my clothes were ruined from sitting in her chair. Very unfriendly people at this shop!!!!! See the other reviews!! They will make you wait and work on other people at the same time. Instead of just working on one person at a time. Also it would say wear a mask and people would walk around with out a mask including the owner, and a sign on the door "put your mask on." and they walk around with out a mask including the owner when we were under mask mandate.
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December 2020 by Dar Kur
For the Women: Five other hairdressers. Five nightmares! Can no one turn dark hair blonde without turning it canary yellow, Red, or over processing and burning it off? After two years of searching and suffering--Apparently, there's only one salon: The women at Ten One Color...EDIT: Next visit. Longer COVID roots. Turned my hair shockingly white but red near the crown and the root. Had to pay them for another couple hours to fix it. Left PATCHES of red and still the crown was also red. Hair an ugly yellow tint. Corrected it with Jeanine at Phenix Salons across the street. Came in on a Sunday to help me. Unbelievable!
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October 2020 by Frankie Smock
Love Anita my colorist! This was my first time at the salon and I was very impressed. The front desk staff were very warm and happy to see each person who came in. Love the spaciousness of the work areas. Also love the blow dry where you can blow your own hair.All in all very nice. I am going back !
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January 2020 by Angelica H.
Beautiful salon with a great environment. The owner is so nice and Maria is lovely. Went there for information only but definitely booking an appointment soon!
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January 2020 by Rachel R.
Angelica is an angel and so talented, I had an appointment today and I'm so happy with my hair!! I love it!
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January 2020 by Kerry J.
Dont answer the phone, terrible reviews, not customer service oriented, severe language barrier
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April 2019 by Princess B.
The owner of this salon seems to have experience with hair color, however there's another woman that actually applies color and highlights. I explained to this woman (Maria?) what I wanted and even showed her pictures. What a mess!! I left there with orange and yellow highlights even after toner was applied! I told her it was too warm and looked orange. She tried to convince me ( in her thick Armenian accent) it was Buuutiful†She burned my scalp during the blowdry because she was too busy being distracted by a friend that walked in. I've since had my hair color corrected somewhere else, which cost 100.00 on top of what I paid for my hair disaster. If you speak Armenian maybe you'll have better luck.
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February 2019 by Veronica P.
The first time i came in here, i was so happy with my hair color. I got it done by the owner. She was professional and gave me exactly what i wanted. I came in here for the second time, and i was sat by a new lady i didnt see there last time. She didnt even ask me much about what i wanted. I told her ombre. But she seriosuly messed up my hair and they were trying to tell me that its supposed ti look like that. I know im not crazy. Even my family asked why my hair looks messed up. Im sorry but im never going back. On top of that she first told me $120 then charged me $140. My mom who is a barber said they should have only charged me $40 for a bad job done. Look at this, i hate it!!!! I asked them to fix it and they kept saying it looks fine that no one will see the bottom. If someone sees there is a problem, they need to recognize it, give discounts and fix it. Not make you feel crazy and try to convince you it looks fine.
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November 2018 by Parisa C.
I'm so glad I found this place. The color they use on my roots is amazing! There is no harsh chemical smell. My hair feels healthy, looks shiny, and their prices are just as great!!
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August 2018 by Helane K.
I had just moved into the area and needed color. I was lucky to walk into TenOneColor. Taherehz,the owner is lovely and knows color. Extremely reasonable price for superior product and great service. I highly recommend .
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August 2018 by Hossein Pourjalil
Ten One Color is a very beautiful salon in Tarzana, professional staffs and nice atmosphere. I highly recommend this salon to my family and friends.
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August 2018 by Carolyn K.
I went there after reading the fabulous reviews. I had used the wrong shade root touch-up, my regular hairdresser was out of town, so upon research I went there. The problem I had was there was a language barrier and they didn't understand me. Instead of fixing the mess I made, she just colored my hair, and I still have the bad roots. She said, nice color, I paid her It was worth complaining, because she really didn't understand. But, it's a beautiful salon and the women were very pleasant.
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June 2018 by Karina B.
NO idea if their hair services are good or not. Giving it one star because I was stood-up :( I booked online 2 days in advance and received a confirmation. Showed up at 10 today (Thursday) and the salon was completely locked-up. Waited until 10:15...still nobody. Called and sounded like I woke someone up out of a dead sleep, and the lady on the phone said nobody would be there until the afternoon and only available after 1:30. I found another salon that was open down the street, they took walk-ins, and I got a great full color. RECOMMENDATION - if you plan to go here, make sure you confirm your appointment or you may be stood up :(
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May 2018 by Sue N.
I found them through Groupon and was satisfied my first time Pros: -Nice ambiance and lighting -Parking in the back -Reasonably priced Cons: it is very difficult to communicate - only one of the hairdressers actually speaks fluent English. I felt very frustrated trying to explain and communicate what I wanted - and then was disappointed when I realized that they misunderstood me afterwards. I was expecting the same hairdresser I had the first time for my haircut but they gave a complete stranger who was very inexperienced. It was also difficult to communicate with her since she did not speak English. I was told that they would honor the original price as a repeat customer but they tried to up-charge me on my second visit. I will not be returning. I'm guessing that many positive reviews here are from first time-first visit customers or friends and family of the establishment.
