SureStay Hotel is a convenient choice for travelers seeking a simple, budget-friendly stay, especially for road trips or quick overnight stops. The hotel offers several EV chargers right outside, making it ideal for guests with electric vehicles. Its location is adjacent to several restaurants, providing easy dining options. Rooms are generally clean, with comfortable beds and modern hardwood floors instead of carpets, adding to the overall appeal. However, guests should be aware of some noise due to trains running 24/7 nearby, which may require earplugs for light sleepers. The staff is helpful and accommodating, with instances of friendly assistance, such as helping late arrivals and returning lost belongings. Some guests appreciated the safety and pet-friendly environment, noting that their furry companions are welcome for an additional fee. Nonetheless, experiences with customer service vary; some visitors encountered unhelpful or dismissive staff, especially regarding issues like hot water problems or room requests. Room cleaning is not automatic and must be requested in advance, and towels may need to be requested for longer stays. Overall, SureStay Hotel provides a decent value with basic amenities, making it suitable for travelers needing a straightforward place to rest, but guests should manage expectations about service consistency and noise levels.
Won't stay here again. Called front desk because TV remote didn't work and was told to bad no nothing about remotes. Other hotels bring you a new remote. This guy didn't give a care. Running low on tp and no kleenex. Won't stay here again.
December 2025
Spacious room, nice gym facility, the breakfast was good, and I enjoyed the heated pool and hot tub.
