This Verizon authorized retailer provides a full range of wireless devices, accessories, and device protection. Reviews consistently highlight wonderful, amazing, and excellent customer service received with a smile. Staff members are described as knowledgeable, friendly, helpful, patient, personable, kind, and caring. They are noted for going above and beyond, handling busy situations without stress, and creating a positive experience even during frustrating processes like phone upgrades or account changes. The store's consultants and managers offer great, knowledgeable help, making customers feel well cared for and securing their return business. The overall service is trustworthy and fun, transforming what can be a difficult task into a smooth visit.
Shyanna took care of all of my problems with my new and old phone... i worked a 12 hour shift before I came into this store and I left HAPPY. Enough said. 10/10 will go back to this store for anything that I need.
May 2024
The younger staff couldn't relate to me but an older staff member saved the day.
May 2024
Doing phone stuff is always somewhat like a dentist’s visit but… this went well! Ramon was knowledgeable, friendly, helpful, and fast.