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February 2024 by lunch box
Picked up a prescription five days ago. Was only a partial fill paid in full. Refused to give me the rest today, unless I paid again, even though I had the receipt showing that I paid in full. This pharmacy is full of incompetent fools.
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February 2024 by Mike Baldwin
Good place
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January 2024 by Roger Paligutan
I am a nurse calling from the clinic. The phone was picked up and I guess it was on speaker phone. No one answered the phone. I can hear the sound and the conversation. Terrible customer service.
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September 2023 by Wendy Hoffman
The pharmacist and staff are imbeciles and create more problems than they solve. I recommend going to Walmart. Avoid this store!!
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August 2023 by John D.
Folk at their pharmacy are friendly and went the extra mile to get my prescription ordered. Highly recommend them.
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March 2023 by Robin H.
Shout our to Rahelle at Tehachapi Store in the photo department. She went above and beyond helping me get the picture magnet correct of my nephew. It took some time but she never gave up. It meant so much to the family to have these and she made it happen. She really went above and beyond in the customer service department. Thank you
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February 2023 by Lakshmi Goddess of Wealth Prosperity
The staff is amazing and customer service oriented. TheThe Cosmetic lady Was Super Helpful .I will be Back! Management did a great job Staffing
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October 2022 by Richy Richards
I have tried calling the pharmacy more than 3 times and NOBODY ANSWERS. I was on hold for more than 50 minutes and it just keeps saying there are more than 3 callers ahead of me. I just need to get a prescription transfer for one of my patients.
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October 2022 by aj peirce
Pharmacy Story time: Had 3 prescriptions (2 antibiotics for a face abscess + pain med) sent to this location and was told they would be ready when I made it back to town an hour later. Walked in when I got back town for them to say they have the order but it wasn't ready and THEY would call when ready for pick up. That was about 9am. Heard nothing so I called at 1:21pm for the order to still not be ready and they were closing at 1:30-2pm for lunch. Was able to talk to an associate; she said that they would fill it before 1:30 and I would be able to pick up after they reopened at 2pm.Returned at 2:05 and not only is there a line but they still had the shutters down, they finally came up at 2:13. After getting to the counter and explaining that I called and was told the script would have been filled before lunch it took her another 15 minutes to find the order and then another 10 to get a signature as if she filled my order in the back while I was waiting at the counter.Obviously the line isn't a major issue but if the workers opened on time, that wouldn't have been an issue. I also didn't think would hear a pharmacy tech say that she had no idea what to refer for OTC as well as others asking why they were told a script was filled just for them to find out in person that they were out of supply in the first place.Was my first time using this pharmacy and I won't be back for the pharmacy specifically what so ever. Severely disappointed in their work eithic as well as overall attitude.The cashier in the front as well as other workers were great and it's sad I can't give full stars for them only.
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October 2022 by Josh Black
I have never had so many problems getting a prescription filled. Went in 3 times!!! verified with my provider that the RX was received and verified by the pharmacy. Each time Walgreens denies having anything. They are rude and don’t care to help you at all. I’ll be taking my business elsewhere.
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October 2022 by Sanchell Brady
This Walgreens in Tehachapi desperately needs New Management. For 7 years this Walgreens has been understaffed and not able to fill prescriptions on time or have medications on hand when they are needed or both. They never answer their phone so that you can check to see if they filled the prescription that they were supposed to fill already. I absolutely hate going to this Pharmacy however it is the only Pharmacy in Tehachapi that accepts Kaiser. Today I went to pick up a prescription for my son that was sent in yesterday by his doctor. Not only was the prescription not filled but I waited in line for 15 minutes before the one car ahead of me was taken care of. Then I was asked for my son's information three separate times each by a different person. I waited for over 10 minutes for them to inform me that the prescription was not filled and that it would take 35 to 40 minutes to fill the prescription that should have been filled the day before and could have easily been filled while I spent 10 minutes at the window at the drive-thru. When I asked why the prescription was not filled they stated that they are understaffed with only one pharmacist, I informed them that has been the same excuse that I've heard for three years and obviously things will never change there. Congratulations Walgreens you can now continue to be the worst Pharmacy I have ever had the pleasure of doing business with because we both know you're never going to get it right.
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September 2022 by June B.
Walgreens is the WORST pharmacy I have encountered in my 68 years. I have lived in major cities, small towns, rural areas, college towns and the largest city in the U.S. NEVER I HAVE EVER seen a worse place. There are too many examples to name- I will only use today's. We made an appointment on line to go into the Walgreens in Tehachapi Ca for a new covid booster. According to the website they had it, and they were the ONLY place in this small town that has it. Otherwise we would go anywhere else. We live 30-45 minutes from town. We received an email confirmation and 2 text message confirmations. There is ALWAYS a line, and the Pharmacy is closed on Saturday and Sunday. Yeah...... Say that out loud again. The year is 2022 and the pharmacy is closed 104 days out of the year. Upon arrival we were told that is was a computer error and they didn't have it. YOU CAN TEXT US RELENTLESSLY EMAIL US NEVER ANSWER THE PHONE but you can't text/call/email that you don't have the shot? REALLY?Never again Walgreens. You have fooled us for the last time. We will NEVER EVER darken your doorway again.AND this is for the Walgreens in TEHACHAPI CA. NOT S.F.
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August 2022 by Stacey Cerda
Worst pharmacy I have ever dealt with. Always out of prescriptions. On many occasions I’ve had to go back multiple times to try and get my prescriptions filled. Most of the staff is not knowledgeable on insurance and just feed you BS to keep the (ALWAYS LONG) line moving.
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July 2022 by EddieHolly
Prescription was sent from Kaiser at 10am, was told it would be an hour before getting filled. Okay fine, went out to breakfast.Came back, only one was filled. Was told it would only be 30 minutes. Shopped a little bit, walked around, checked back in.. still not ready.Went got gas, slushies, drove through Golden hills. Came back through the drive through. Still not ready and they are going to lunch and it won't be ready till afterwards.Decided to just drive back home instead of waste more of the day. For reference, we don't live in the area and basically floated around and waited. At least the town is pretty.
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July 2022 by George Williamson
Abysmal pharmacy service with extreme wait times and incorrect ETAs.If you're backed up, that's fine - just give estimates that are at least vaguely correct instead of wasting everyone's time.
