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March 2024 by Jimmy P.
Helped me choosing some great pieces & had the sale going on! Gotta appreciate the savings I will be back for sure !
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August 2023 by Mason P.
Only place you can still get a good deal on clothes.back to school deal is great!!!!!
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June 2023 by Tj Man
This place is a joke. I went in to buy old school wheels, trucks, board. No one greated me when I walked in. There was a girl on her cell phone behind the register with her back to the store. I went to the rear counter where the skateboard parts are. About 6 kids were in the 1/4 ramp practicing dropping in. The boys looked at me but none of them seemed to work there or didn't want to be bothered. I nodded at one kid but he looked away. I stood there for 5 min. I was tired of being ignored and decided to take my money elsewhere. As I walked I noticed a long haired kid folding a shirt. He ignored me also. I will never go back to that place whatever it is. Definitely not a store that tries to sell stuff. I recommend you shop someplace else.
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June 2023 by Ana Lascares
Needed to buy some pants, went in. A guy and a very cute girl were working, both super nice and helpful. Cute girl sold me some pants and shoes. Great customer service.
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February 2023 by Joe L.
Hello, I have been waiting for the above order for over three weeks at this point. The shoes are in stock and we're to be shipped from the Temecula location. After waiting two weeks I called the store and spoke with the manager who informed me that they had not yet shipped the order due to issues moving locations but ensured me that the shoes would be shipped that day. After a week of no updated tracking I contacted the store again and spoke with the same manager who did not know why the shoes had not been shipped but could only offer to re-reship the shoes. My issue is that if they failed to send the shoes last week I cannot trust them to actually ship the shoes to me. The shoes were a birthday present that were needed for this weekend. I am very disappointed with the level of customer service provided and has left a bad taste in my mouth with ordering from active.
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December 2022 by Arianna Guzman
Awesome Experience ?All the Workers were helpful, attentive and a pleasure to work with!
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November 2022 by Valery Amrel
Every one is so nice the and I love that skate shop
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July 2022 by Alexandra H.
Excellent shop for all the needs that is surf skate and snow, I love the employees here they're supportive and helpful, and the place is always really neat I highly recommend this place love shopping here
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June 2022 by Jonathan T.
I gave away my skateboard and longboard the day I moved into our first home. I noticed a family next door of skateboarders. They were more than happy to relieve me of my skateboard and longboard. I had a mortgage to pay. I did not want to risk a broken bone. Time to adult I thought. Five years later my awesome wife got not rollerblading. She wanted me to roll around with her while she practiced. I am not a roller skater nor a roller bladder. I used to be a skateboarder. I told her about Active. How when I was twelve, I used to scrounge up my change to buy bearings and wheels at Active while my mom, brother, and I washed our weekly laundry at the coin-laundry place next door. We live in Vista now. I wanted to check out the Active in Escondido; however, it has since closed. I try to spend local and checked out local skate shops but kept thinking about my old Active. I convinced my wife that we could go to Temecula and pop in for a bite at Old Town after to make it worth the drive. I felt like a kid again walking into Active in Temecula, same shopping center, but in the new location. I had the fortune of meeting Jackson. He is enthusiastic about skateboarding. I told him that this would be my last board, and for me, it was like buying a car. We talked about styles, boards, form versus function, etc. Jackson led me through each category and made me feel confident that I was selecting items that fit my riding style and personal style preferences. This is my favorite board that I have ever owned. The front cashier said my board was dope when ringing out. I already knew, but to hear the first person say it, made me grin from ear-to-ear. I hope Active comes back strong. I will try to spend my money there when I can to support the cause. The Return. Thank you Jackson, the woman in the front, and Active. I felt like a kid again. I made sure to cruise Old Town on my awesome new board to make sure the first ride was in Temecula. Where I grew up. Where I hung out at Active. Where I fell in love with skating. Thank you!
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May 2022 by adam ewles
I like Active ride shop because they have every type of sunglasses you want
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April 2022 by Cody H.
I've never used yelp before, but made an account strictly to write this review. I've been coming to Active since I was in high school and always enjoyed my experience, had good interactions with employees here and there but want to highlight the amazing customer service Cole gives me anytime I have the privilege of interacting with him. So personable, helpful, attentive and you can tell he truly CARES about making it a great customer experience each time and cares about the company as a whole. My family and I love Active but what makes it stand out from any other store we shop at is how wonderful the staff is. Thank you Cole!
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February 2022 by Sophia S.
the worse customer service. i mean the workers seemed like cool people and all but the work ethic there is shot. was struggling to get apparel items down and honestly i dont mind if i dont get helped, truly, but it was the way the workers we're all grouped up in the front playing pool and laughing amongst each other as if there was no one else in the store. it was so awkward going up to the register too because theyre literally all surrounding it just talking and you feel like youre interrupting, which is noooot what its supposed to feel like. and then the girl at the register so short and dry i felt like she was real life mad i interrupted the conversation, i could not wait to leave. so so awkward, i wish 0 stars was an option
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December 2021 by Samantha W.
All of the staff at Active is super friendly. I needed help with a tricky situation, Cole was extremely helpful and went out of his way to fix it! I highly recommend coming by.
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November 2021 by Donna Maspero
I went to Active to purchase shirts for my grandson's birthday. An associate named Anthony asked if he could help out. He was professional, knowledgeable and made the whole experience pleasant and speedy. Congrats on hiring "top tier" personnel.
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October 2021 by Steve Tindel
Making a homemade skateboard, shot over to Active Ride Shop Temecula to get a couple of accessories and grip tape. The employees were very friendly and helpful from the moment I walked in and gave me incredible service , Cole especially took great care of me and also installed my grip tape on my skateboard! I highly recommend This Store and this great team that works there!!!
