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March 2024 by Jacob C.
Shoutout to Theo they helped me find out what I needed for my jeep at a good price and even replaced it for me as well!! 10/10 would recommend this location, solid service all around.
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February 2024 by Mariana Cunanan
This place is awesome. Hanssen, the manager was very nice and polite and helpful when I did my purchase, he even added the coolant to my car. He was very knowledgable too. I am so grateful ! I totally recommend this place. They are awesome!
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February 2024 by wendy RANNALS
Quick and easy battery exchange..
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January 2024 by Adam Christoph
Autozone is convenient with their locations, so they get my business more so than other parts stores. However, they don't always have the parts that I need without having to come back the next day. With 20 year old vehicles I understand the lagging. Overall a good place to go to keep your vehicle running!
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January 2024 by Jes Roman
Friendly professional people
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January 2024 by Rino Guerrero
Great customer service. They helped clarify why their AutoZone website was saying two differently sized air filters fit my Mazda3 (different VIN #s have different air filter sizes). And I was able to find the correct air filter in stock at their store.
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December 2023 by Jasper P.
I went to recharge my battery for my Honda Civic 2019. A "manager" named Amoc recharged the battery to full capacity. We attempted to start my car and it wouldn't turn on at all; completely fried, even after the fact of recharging the battery to 100%. Obviously this made no sense but he started bringing out other options like the alternator and starter being broken; he suggested I needed a new alternator/ starter, which caused me to panic. He started showing me prices in the store for the alternator also. Then, a suggestion to get my car towed; essentially having to pay a large sum to fix this unknown problem that he started. Thankfully, my family knows a very trustworthy mechanic and he checked my car, ran a diagnosis, and seen that Amoc, an AutoZone manager, wrongfully reinstalled the wires into the battery. Rather than having 2 wires on the battery, he connected it wrong and with an easy fix, the REAL and TRUSTWORTHY mechanic fixed it with a simple reconnection of the wires. My car was able to run just fine after this. No need for a new alternator, starter, battery, or towing of my car like Amoc suggested. During his time of recharging my battery, he explained to me how this store was experiencing bad reviews. Amoc was kind but obviously lacked in general mechanic knowledge. He didn't seem to think it was a wiring problem but went straight to blaming it on the alternator/ starter. At the time I didn't see the reason why because he charged my battery, but we can see that he is inexperienced of his ability to do his job. If AutoZone is known to give free recharging of batteries, you would think they would know how to do it as a routine process. I guess not. This place sucks! Very untrustworthy and misleading.
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November 2023 by Nazir Farhan
Fast and friendly service employees are eager to lend out tools and help if needed thank you .
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November 2023 by TwoBuck H.
I giving this store 5 stars all because of Hansen H. Sales & Customer Service rep. I bought wiper blades a couple of days ago and tried to put the passenger side on today but the clip on the wiper was the wrong size. I went inside told the employee, Hansen, my problem and he immediately came outside to fix it. He saw that I was right and went back inside and brought out a new brand that fit perfectly. Thank you Hansen H. for your wonderful customer service.
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November 2023 by CARLOS SVENDSEN
Joe chin employee of the Temecula parkway store is very generous with the information about the sensors for my catalytic converter. Was very helpful and full of information. Promote this man for his great customer service and was very polite. Thank again Joe and keep up the great job!!!!
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November 2023 by Suzanne Quarles
This an exceptional Auto Zone store - they're not just amazingly knowledgeable here - each member of the staff takes a cue from the Store Managers and ALWAYS go "that extra step".
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October 2023 by Collin O.
Hansen helped me replace my spark plugs in my 1994 Toyota pick up a few weeks back and recommend a great gas additive that helped clean my injection system and I saw improved mpg They've also gone the extra mile to order all the suspension parts for my truck at great prices with great warranties at a quick pace I'd highly recommend you try this store out
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October 2023 by Bryan Allen
William showed over the top customer service in helping me with my battery issue. A great example of truly putting the customers needs first.
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October 2023 by Gary B.
Great customer service by Hanson Help replace spark plugs with my friends 94 Toyota pick up amazing customer service. Thanks again Hansen you're awesome.
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September 2023 by Retro Rodeo
William was the best help, tested and replaced my batteries without hesitation. Retested the whole system and sent me down the road with a piece of mind. Thank you for all your help William.
