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March 2024 by Tara Carter
The ladies are great! Forgot the newest ladies name but Daisy and her will take great care of you. In & out!!!
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March 2024 by M Mtnz
By far better & rapid car rental process we’ve experienced in a very long time. I believe total time spent there was under 20 minutes! Office was empty when we went, either they are that good, processing rentals at a quick pace, or word will get out they are that quick & painless to obtain rentals. We will definitely come back here again.
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March 2024 by Andrew Hardick
Reserved and paid for a full size truck that was false advertised. Was not available at this location, nor could they find an equivalent truck nearby. I was offered a van or a much smaller truck, even though I had already paid for the full size that was supposedly available. Daisy at the front desk was little to no help. She couldn’t pick up the phone to call other locations and resorted to texting other locations instead. She promised she would contact me when she received answers, but when I returned to the location to question the reservation issue after hours of waiting, she had apparently received responses and neglected to call me to inform. Customer service was no help. I couldn’t understand any of their people answering phones in India. They kept giving me wrong information even after I had told them it was wrong. They were unable to help me in any way that I had to cancel my reservation 2 days before my pickup was supposed to take place. Now I’m stuck trying to figure out how to fulfill my needs a day before I need it. Absolutely the worst car rental company I’ve dealt with, false advertise vehicles on their website, and try to give you cars that don’t match your needs even after you’ve paid in full. I will never use this car rental company again and advise everyone using them to be very careful what you are ordering. If I could give them a 0, I would.
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March 2024 by Miguel Alvarez
just a wonderful car rental experience! not the first time acquiring for a rental !always friendly ! I highly recommend avis! you won't regret it! in and out fast!!
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March 2024 by Gaby Orozco
Very friendly and it was quick and easy
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March 2024 by Pamela Schneider
Great service and great price!!! I will be using Avis again in the near future.
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December 2023 by Orhan Sengul
Best rental car experience ever and the folks working in the office is one of the best rental agents I have ever worked with... thank you Avis
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December 2023 by JP Placencia
Booked a cad through the app but this location would not honor the reservation. Poor business management, poor customer relations.
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October 2023 by Truth Hurts
I absolutely love Daisy and Joylen.They are always so patient and always go above and beyond. I really enjoy doing business at this location.
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October 2023 by Brock Underhill
Daisy, did a fantastic job helping me navigate my trip back home thru California this year! Her advice and directions were stellar and it was quick and effortless. Thanks a bunch, Daisy.. & yay for Avis!
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August 2023 by Lil Dad
Customer service e was excellent, he had the vehicle trunk open and the rear seats folded down so I could place my fold-up bike in the rear of the vehicle. The vehicle was clean & ready. Thanks Avis for a great experience.
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August 2023 by Doc Melo Vlogs
The cars are well kept. Personnel were all kind, courteous & helpful. Ease of car pick up & drop off.
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August 2023 by Andy Conner
Booked on line from New Zealand. Kia K5 provided. Great car, very friendly staff. Returned the car a week later and again helpful friendly staff. Everything was easy and relaxed. Thankyou
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August 2023 by kevin wertz
I had the pleasure of working with Joelyn at this avis location. She carried a very polite and happy demeanor working with the short line of customers while I was there. This included answering the 30 questions to an older gentlemens satisfaction, staying polite with another that scoffed over the charges and credit card hold, and myself who had a drastic change in travel plans to which Joelyn promptly walked me through the process to expedite my experience. Thanks for your help Joelyn! You saved my very short vacation to Temecula.
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August 2023 by Amanda Quinn
Didn’t have a car for our family when we arrived although we booked 24 hours prior with email confirmation. We then were told we could not be refunded. They said they wished they knew we were coming (?) Ruined our plans for the day. Will not use Avis again.
