Bank of America (with Drive-thru ATM) is a professional and efficient banking institution that provides a positive customer experience. The management is highly capable, able to quickly handle complex transactions once all necessary paperwork is provided. The staff, particularly Monica N. and Monica Negrete, are praised for their patience, kindness, and professionalism in assisting customers, including those who primarily speak Spanish. Customers appreciate the clear explanations, lack of cross-selling, and quick application processes. The building is also described as nice and clean, further contributing to the overall satisfactory experience.
Visited recently for a bank transaction. Jennifer C. was the staff member that fulfilled the transaction. She was professional courteous excellent with her work. Thank you Bank of America having staff member as Jennifer C. , such an asset to your organization.
February 2026
Terrible service here long line waiting for so long and no moving so I left the place
June 2025
They lady at this branch was super prejudice i did nothing to deserve the treatment I did, had no issues at my home branch
