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February 2024 by Rich Hill
Good service by the young lady working
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February 2024 by G A U
Great little spot with plenty of seating near the mall. The Baskins Robbins at this location offers top notch customer service. We had a craving for ice cream so the wife ordered the pralines and cream on a sugar cone and I had a scoop of chocolate and a scoop of coffee. We enjoyed the refreshing ice cream treat. The place is clean and the customer service is stellar.Highly recommended.
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December 2023 by Shannon Ortiz
Always great service !
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December 2023 by Shannon Covington
Always great service !
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November 2023 by Xtina Rockett
Great experience tonight. We got to sample ice cream and pick our favorites. Great customer service
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October 2023 by James F.
Went in last week and it was filthy. I ended up walking out. Last time I go there and try and get ice cream.
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July 2023 by Michelle Hill
Warm welcome and offer to taste any flavor I was interested. Great! Thanks for that. Purchased two scoop sundae with hot fudge. First, I have not been to BR in a long time, but OMG, the scoops were so tiny that it felt a bit of a rip off. Then I go to pay $6.51 for my sorry sundae and I said, "Oh shoot. I have coins in the car. Do you have a spare penny?" Sure, we have plenty. Okay, great. Here's $7.00. Thank you. Your change is $0.49 said with the most enthusiastic smile. Me staring blankly at her like, what the heck. They need to step up their game.
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July 2023 by Blanca Appel
Good ice cream, great on the summer time.
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July 2023 by Dizia C.
Food: they always make my Capp blast correctly here. This was my 5th time back this week for a coffee fix.Service: fast and efficient.Ambiance: this B&R is very clean and service is always available.
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July 2023 by Jeff W.
I had an awful experience at this 31 flavors walked in the street at one offered to help me go pick her up another order working on the other towels heading there. It'll serve me in the door. I asked why and that was a mistake. They were really rude Siri yes
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July 2023 by Crystal A.
Atmosphere here felt pretty tense. I'm assuming it was the manager but she had such a negative vibe and was talking so poorly and condescending to the two young ladies who were working. It created for an uncomfortable feeling. I felt bad for those girls. They looked so scared and nervous. The girl who got my ice cream was very sweet though and my ice cream tasted good. I just feel the older lady that was working (I believe the manager), should be fired, replaced or find a different job, because she was so rude. As a customer, it creates an uncomfortable feeling for us who want to enjoy some ice cream with our families.
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June 2023 by Tauseef Haider
Centrally located in Temecula promenade, the place is a combo with TOGO. Neat, clean, spacious, with outside seating as well. Highly recommend "Triple MANGO". This flavor is the closest it gets to Pakistani and Indian mangoes. The staff at this location came across as a bit cold (no pun intended). We got there about 5 minutes before they close on a Saturday night; and felt that the staff wasn't pleased to see us.
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May 2023 by Frank M.
The place was pretty clean. The young ladies at the front counter were very sweet and respectful. I did, however notice that the manager, an older lady, was kind of hovering over the young girl who scooped my ice cream for me. In my opinion, this is unprofessional, especially since the manager was on a break or doing some work at a table and came over to tell the young woman to remember to offer me toppings for my ice cream. Clearly, this made the young girl nervous. The other young girl at the register seemed rather nervous as well. With 10 years of restaurant/food service experience, I can tell you that this is not a good way to promote a relaxed atmosphere with your staff. Scoop was kind of small, but the price was OK. Will probably be back.
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April 2023 by Kristina C.
It was a quick visit but memorable. Apparently this particular franchise has the cheapest prices for Baskin Robbins in the area. We as a community appreciate this. Thank you.
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April 2023 by Karen Leftige
Shame on me for not asking her name. Sweet gma age like me. Smart and knowledgeable on the ice cream. More importantly a beautiful personality. We will be back...lol not for chicken waffle ice cream. Have her teach all your stores kindness and professionalism. I don't eat oc cream often....but BaskinRobbins will slways be my cheat day choice. Sweet lady we will be back.
