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June 2025 by Rob Park
The free air station is always off in the morning when I fill up gas around 7:30. The attendant calls it in but no one ever comes out to turn it on. At least post a sign saying when it will be on.
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May 2025 by Charles Sommer
After scheduling appointment again and waiting for extended time with no one helping. Tire rotation again appointment does not work again. To improve your service. After an hour and a half my car was still sitting in the parking lot. :(. I think I've always expected more from Costco.
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March 2025 by steve Hendricks
It really all comes down to the people you deal with. The Tire team at Costco Temecula are all professionals. Whether it’s a sale of 4 new tires or something as simple as a free rotation. Everything is handled professionally. Membership is respected and honored.
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March 2025 by Chuck Sneed
Had my tires replaced here which went well. Later discovered two ruined studs when I rotated them myself.
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October 2024 by Essam Fahmy
Rick is a very rude employee sadly he works for my favorite store I asked him to help me out to put air in one of tires his answer was when I have time mind u I am a handicap person
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April 2024 by Mike L.
I've called and complained about bad service for my air conditioning system. To no avail, it never has been resolved!! I thought they would be more professional. What a disgrace.
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April 2024 by E C.
Costco is a wonderful place to shop for a variety of items. Our local store is generally clean, although it is on the smaller side. The parking lot is somewhat limited in size, and the gas station can get quite busy at times. The staff appears to be quite friendly and helpful, and they do a good job of keeping the store organized. We will continue to shop at this Costco until a larger one opens in Temecula.
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March 2024 by Peter D.
What can I say my mother retired from Costco 30 years ago and I've been a loyal Costco shopper ever since I can't get enough of the dollar 50 hotdogs looking at lifted trucks, contemplating life while shopping for vacuum cleaners with my wife, which I bought a shark cordless vacuum cleaner, but not the Dyson because I couldn't make up my mind at the time the shark vacuum cleaner is very ergonomic as a man I look at posture I don't like to bend the knees. Therefore I went with the shark cordless vacuum which last 40 minutes of suction time versus the Dyson animal 844.6 for $399, so I ended up returning the shark vacuum and exchanged it for the same type while arguing in Isles about which vacuum cleaner is superior, thank God for the ladies at the refund center they help me talk my wife out of a Roomba, which was $899 versus $279 plus tax so keep up the good job Costco! And thank you for your wonderful shirts I always buy and pants that I don't need because I only wear one pair anyways, but they set my closet with tags anyways for when I'm broke one day I could always return it. Thank you so much.
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March 2024 by Matt G.
In all honesty this location is very close to home but 9/10 I go to the Murrieta location because this Costco is a nightmare. It's crowded and there's way too much traffic. My recommendation is that you come right at or before it even opens up to avoid the nonsense. You come in the middle of the day and I guarantee you're gonna walk in mad lol.
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February 2024 by Luke H.
Costco Temecula staff and store manger Steve are incredibly condescending, passive aggressive and the worst customer service ever. They treat their paying customers with shocking levels of contempt and disrespect. I can attest and directly relate to others negative experiences posted on this forum experienced at Costco Temecula. Shame on you Costco Temecula!
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February 2024 by Celeste L.
came in today shopping for some grocery items, had a pretty good experience til I got to self checkout, a lady who was the employee proceeded to snatch the card from my hand saying it wasn't me on the picture, when clearly it was!! I told her all the information that was on the membership and continued to say I can't use my membership that's where I asked for a manager and laughed at my face , saying "haha good luck trying to talk to the manager" like excuse me?? She proceeded to take my shopping cart away and told me to go to the membership kiosk, finally the manager came to me told her the situation and continued to make excuses for her employees actions and attitude, defending her, nothing was resolved!! NEVER STOPPING AT COSTCO TEMECULA!! Do better please
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February 2024 by J M.
HORRIBLE pharmacy service. I move from OC and they won't fill my prescription coz they say it doesn't match the new address and they won't take verbal confirmation coz they said in controlled RX . It's my first time transferring RX and my doctor even try to confirm my prescription but they won't fill it. Definitely calling their corporate office.
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February 2024 by Virginia I.
I enjoy going to Costco's good Customer Service, but my favorite thing is food court but overall I can't complain. It's nothing but good, Customer Service. I go to Costco's every chance I get from the Pharmacy good service, clothes, items good sales, but overall I'm satisfied every time I go into Costco's
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January 2024 by Matt N.
Kelly in optometry is a good customer service and salesperson. I look forward to my new glasses AND customized sunglasses that I really wasn't looking to purchase, but glad I did. Thanks Kelly! :)
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January 2024 by Nicole A.
Trevor at the deli was really helpful and answered all my questions! He made my Costco trip a Great experience!
