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February 2024 by Anthony kruzic
Great selection and pricing
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February 2024 by A Arun
Props to Christian coming through with the above and beyond customer service!
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February 2024 by Joseph Collins
This is my first review of this business. I've bought about a dozen pairs of shoes from DWS. I've bought online and in the store. I've had no issues at all until today. I hope it wasn't a lazy employee who didn't care about a pair of totally worn and used shoes and put them back on the shelf for someone else to buy. I definitely still recommend this business and I will continue to buy from there.I bought some shoes online two days ago. I received them today (2/6/2024)! | received them in record time! That was excellent! I opened my box anddiscovered worn and used shoes! I was very disappointed. I called DSW customer service and they are sending me another pair and refunding me $15 for the inconvenience. I feel that was fair and reasonable. This business has great deals and I still definitely recommend it.
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February 2024 by Silvia
Excellent selection of shoe styles. Prices aren't too bad. Recommend their App for discounts and perks. The store is nice and clean. In store bathrooms are available. Ample parking.
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February 2024 by Avante Simmons
They will need to repair the store sign outside. It does not light any longer, so it is hard to find at night. There was no cutomet greeting when I walked in. In fact I walked around the store completed unserviced and only saw one clerk when I was leaving. I didn't realize that he had been there the entire time, "sitting?" at the counter.
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February 2024 by J S
Mrs. Debi is absolutely amazing!! My experience with her was such a breath of fresh air after frantic searches for what I needed at other locations. Thank you so much, Mrs. Debi! Prices were great, store is organized and quiet.
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February 2024 by Kathryn Pereyra
So many styles to choose from.
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January 2024 by Teresa McDonald
Great cashier and inventory!
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November 2023 by Janet
Hard to find stuff in my size but the staff was nice.
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October 2023 by Trisha Barrett
Best store and selection for sure!
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May 2023 by Jimi Brubaker
Not a good selection of shoes for men's size 11
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May 2023 by Skyvalley Higher Praise
The place is OK if you happen to have large feet (mostly size 9 and up). They have very few 7.5 size shoes available. Plus, the staff doesn't have much time of the day to assist their paycheck, cough cough, customers.Left the store empty handed with a not so good impression of DSW Temecula.
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April 2023 by Jessica G.
I ordered slippers for my son for his birthday. They were delivered a day later than the eta and a pair of womens sandals are what came. I went in the store to return them and to have them fix their mistake. The assistant manager Christian was super argumentative. He said the only thing he could do is call customer service and have them send me another pair he wouldn't even look them up to see if there were any local. He called and got the new pair coming but said they couldn't overnight them which now, will make them over a week late for my son's birthday. He also couldn't give me a receipt of any kind. I let him know that's unacceptable that I need a receipt showing that I brought the incorrect shoes back and the new ones were coming he proceeded to argue with me for a pretty long time before calling customer service back. Customer service was able to email me a confirmation. Train your managers better.
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January 2023 by Jerry VZ
Lots of shoes but none of my interest. Need more nike and Jordan in here.
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December 2022 by Carole Hodges
Great selection of quality shoes at discount prices. Helpful staff. My favorite for shoes!
