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March 2024 by Alexandra L.
Went in to buy a pair of sneakers, i asked a staff member were are their sneakers she didn't know what sneakers were , she said tenis shoes are there to the left , I also asked her were the bathroom is , she said that she is going to unlock the bathroom for me but she usually doesn't let anybody to use the bathroom but she will let me use it , I mean what kind of bussines doesn't have a bathroom for their costumers? We are in California have you looked at the laws? You are supposed to have an available bathroom for your costumers , not a hidden locked bathroom. Ended up buying a $94 pairs of shoes so I was not just using their bathroom without buying anything. Even dollar stores have available bathrooms . This is nonsense, open the bathroom and let your costumers use it anytime they are in the store shopping.
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December 2023 by Mercedes
Wonderful customer service from Mr. Santos! You made my shopping experience a joy! I appreciate you telling me the deals that I didn't know about. I will return. Thanks again.
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September 2023 by Mike Stanicek
Great service from Don and found the right shoes
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September 2023 by Catriona C.
One of the best stores I've ever been to. I had to take my two year old daughter (autism diagnosed) to get shoes. This is a very stressful event, because she does not stay still, runs, screams, and just generally acts up. As I was trying to find her shoes, she just kept laying on the ground, crying and trying to remove things from the shelves. Not only did each of the workers who worked there come and help me with her, but brought stickers and water and tried their best to help me watch her so that I could get this trip done. During check out, my daughter was trying to run all over the store, to which one of the workers (a nice lady), stood by the front door and told me to just let her explore so that I could get a rest. I was consoled by the cashier, who told me of his children, and I left feeling like I got more than just a pair of shoes - I had people who understood and were so kind to me and my daughter. Thank you!
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July 2023 by Cc Cort
Went last night. I didn’t have a good experience. The employees were talking to each other they didn’t greet nor ask if I needed any help. Upon paying the woman employee was rude. They need to work on their customer service.
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April 2023 by Skyvalley Higher Praise
• Didn't have shoes in my size (7.5)• Need more staffBoth employees were working the cash register the whole time I was shopping. Thus, they had no time to check stock for me. Left the store empty handed, with no new shoes and not a good impression of the store.
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January 2023 by laurie mack
The best show store!! Love it!!
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October 2022 by Eddie G.
Don't recommend this place everyone was rude. Said good day to the ugly face cashier that looked like shrek and she didn't even respond talking to the other customer while helping me very unprofessional I rather go to shoe city were everyone is nice and yiu get a prize in the end
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October 2022 by Christen Kleinschmidt
The salesperson told me, "sorry I can't help you. Only the girl behind the counter." Wow! Only to learn 8.5 wide is not what they carry for women. Unless it is tennis shoes and a few pairs of boots. Wow, Amazon great choice!
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September 2022 by Mark
This store needs a better selection for men. Shoes seem to be outdated
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September 2022 by Sandra Tagle
I was looking for a pair of sneaker for sports and they recommended one that I totally love. They are so comfortable, andI feel so secure. Love it
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March 2022 by stacy Mijares
The employees are always so nice and helpful!
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February 2022 by Deja Vu
Very friendly and helpful staff. Made exchanging a gift without a receipt very easy, thank you!
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February 2022 by Julius Ebon
Bought my working shoes, perfect fit.
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February 2022 by Curtis Rosenthal
Huge selection. Pretty much 'self serve'.
