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December 2023 by Sergio P.
Dude told me over the phone he does same day repair and also gave me a price point. I show up and he's dealing with another customers he turns to me in a rush looks at my jewelry and basically tells me 400 to fix a 30 chain and 200 ring and says it will take two weeks. I almost swung on him but I'm a changed man.
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November 2023 by Georgia C.
I've posted about Fast-Fix, located in the Promenade Mall on the 2nd floor outside Macy's, a few times in the past. I want you all to know, you're missing out if you don't try them out for all your jewelry repairs and desires to have custom made pieces designed and brought to life from your older jewelry. They're safe, professional, have excellent customer service and years of experience. No job has been too small or too big. They live up to the 'Fast' fix in their name. Well worth your time to stop by and buy something new, redesigned or repaired.
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November 2023 by Dawn Evitts
Ariel was great, He resized my ring in a day, so I didn’t have to go without it for long. He explained how they do it and even check my true ring size to make sure it would fit perfectly. The cost was better than I had been quoted at another jeweler
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November 2023 by Jennifer Morales
After weight loss.. my wedding ring was loose. I came in after a scare. They all were AMAZING! They helped me find a perfect custom size, just for me. Fair price and quick same day service. I'm so grateful for this family owned business
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November 2023 by JEREK TOVES
hey guys this is a real review from the Temecula mall. Lady was really nice and professional. Had 2 chains and a clasp replaced. Super fast and they cleaned my pieces. 100% satisfied. Only downside was buying a new clasp which is pricier than a $40-60 repair. My clasp was big. $130
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September 2023 by Kate Brodsky
They installed battery in my watch and fixed a bracelet as quickly as possible . Very helpful business and nice people!
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September 2023 by Mary S.
Repaired my broken wedding band. Even cleaned and polished my ring. Diamonds sparkled. Did a great job. Reasonable rates
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August 2023 by The TeamUnstoppable
Awesome service and value. Always professional and courteous! I’ve taken 5 watches there in the last month and they’ve been magnificent on all counts. From new batteries, to adjusting my Rolex steel band, to fixing my Armani bezel and Cartier band. Today they cleaned up this Concord and replaced battery! Love these guys! 10 ⭐️
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August 2023 by Family1st 8x8
Always has taken care of our wedding rings for over 14 years with the quickest turnaround in the area . The Emerald King & Queen ♾️x♾️
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August 2023 by Jerie H.
This man was very nice. Especially nice to the gentleman in front of us who didn't have his receipt. The customer became a little testy and wanted more to argue than txt someone to get the number from the receipt he left at home. As two other customers and I watched, the repairman kept his cool and patiently waited(5+minutes) while trying to sort through the packages to find his watch. Finally the customer txt and got the number, the watch and off in a flash. Then the man apologized to me and the other customers for the delay and promptly waited on us. Mine was a minor watch band problem which he repaired on the spot and I commend him for his patience. Great place, nice people and a spot I will use and tell my friends about.
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July 2023 by Cherie Houghton
I kept putting off getting my ring sized (I was worried about my stone) and I am so glad I went to Fast Fix. They were so nice. A family owned business and had my ring sized and all shined up within an hour. They did a great job!
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July 2023 by Mary Anne Sarony Fry
I am so happy I went to Fast Fix as I was missing two diamond baguettes and the prongs where bent..I was able to leave it with them and it was completely fixed in less than two hours..Two new diamonds and it is a huge bling!! Very helpful and nice people..I will alway go here first, hands down!!!Super super ? and
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July 2023 by Justine B.
BEWARE! They mangled my engagement ring! I came in for a resize, the ring was a little too big. For reference; I had a jewelry business for 15 years but because of Covid I had to sell my equipment. They left my ring in the the vice and heated it up for too long, resulting in the ring melting and bending to the shape of the clamps. Then they proceeded to GASLIGHT me, try to claim the silicone backing I was using bent it (silicone can't bend metal), then they claimed I brought it in like that, than they claimed that's just how ring sizing works. That is NOT the industry standard. They didn't offer to fix my ring or make it right in any way. They messed up and don't want to take accountability for their actions.Now I have to take my ring to another jewelry store to have it repaired. The cost of the repairs exceeds the value of the ring. Once it's fixed I'll be filing in small claims for the cost of the repair and FOR THE EMOTIONAL DAMAGE of bending my ring and blaming me! Outrageous! The manager here is a loser and doesn't know how to do basic jewelry repairs! Do not let them ruin your jewelry!
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July 2023 by Dar Brayton
I wasn't sure where to take my wedding set when I lost a stone. First local jeweler boasted on-site repairs, then told me it would be 7 weeks. We went to Fast-Fix and was so happy to see them actually working on fine jewelry on-site. Was quoted 3 days and a fair price. I even happier later that evening when I was informed my rings were ready. GREAT CUSTOMER SERVICE, PRICING AND EXCEEDED MY EXPECTATIONS. I will be back and tell my friends & family.
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July 2023 by Ken Dugger
Not sure if new Ownership or what, but I was very pleased with the service. Fast-Fix was very polite when greeted, very professional when serviced, very prompt with repair, & very reasonably priced.I want to add I haven't been there in years & the last time I left without service because it was way to expensive to fix watch band. I will go back for my next repair.
