-
March 2024 by Stephanie D.
Had a bad experience a couple weeks back with a worker named Alexis, I think that was her name. Not helpful and kept disappearing to talk to her coworkers.
-
February 2024 by Jenn S
Customer service needs to improve.
-
January 2024 by Charles V.
Unfortunately 3 pairs of shoes but no size 13 "s in stock, out of the ones that were selected, smh
-
January 2024 by John D.
I went to this Foot Locker in spite of its low rating. All the reviews are old anyway so I wanted to give them a shot. I needed a pair of Pickleball shoes and Mason helped me out. He provided me great service while giving me options. When he brought out the shoes I was interim he also brought out another pair in another color. He says that I might like to consider another color. He was right by and I purchased the pair he recommended. I'll be back here for my next pair of shoes!!!
-
January 2024 by Maria Guadalupe Aceves Salas
Very good assortment and super service and attention from the boys and girls
-
November 2023 by John Faulk, Jr.
Product I wanted not in stock. They didn't sell out. It simply was not part of their inventory even though it was advertised as a new release. The person who helped me was kind though.
-
November 2023 by Tyler Urmston
Terrible floor experience They try to bait and switch technique and are very rude. I don’t know who at this company is paying attention but you need to fix this issue for the amount of money people spend at your business we should feel like royalty when asking for help.
-
November 2023 by Tyler
they lied to me they took advantage of me and im disabled such an unprofessional store who only cares about their pockets will never return if i were you id go elsewhere they do the bare minimum and do not go out of their way to make the customers happy instead they sell them shoes that dont fit properly and for the amount of money we spend youd think they would want to make the customer happy but no lol not to mention the employee looked high
-
November 2023 by Jimmy Bob
They lied about inventory and are really rude and unenthusiastic and have no idea about their inventory. They do the bare minimum to help
-
September 2023 by Michael Pamaran
Base on experience in this store today i recommend believing all the 1 star reviews..just go to the second floor in champs. Way better. Service..
-
September 2023 by Mapz Hamble
I may say all the 1 star reviews are true. Il never buy from this store. I may go to a different footloker sure but not this one.
-
August 2023 by Kevin Owings
Friendly staff and super helpful. No service of your paying with phone.
-
August 2023 by Archaiela M.
This review is strictly for Julianna! Who is absolutely amazing! She was so friendly approachable and apologetic for something she didn't even do. Fashion Valley footlocker shorted me $27 and told me they were busy call corporate since it was an online order even though my return was in store. I could never get them on the phone after corporate referred me back to Fashion Valley. Finally someone from headquarters were able to help me and did so through my nearest store which is this location in Temecula. Julianna didn't give me the run around, I didn't have to run them down or anything. She single handedly made sure I remain an avid foot locker customer. If this is her normal work ethic please make sure not to under appreciate her. She is a gem. Even in the store busy with back to school she communicated with me didn't keep me or anyone else waiting. Remained attentive and productive. Fashion Valley footlocker I won't even rate because they don't deserve 1 star.
-
August 2023 by Chaotic
Worst customer service I've experienced shopping for sneakers. Employees working the morning of 8/2/2023 did not know there products. Made me and my kids feel like we were a burden trying to find the right pair of shoes.
-
January 2023 by Jessica Mcintosh
I like this foot Locker the staff is friendly and they have a decent selection of inventory..... the only thing keeping me from giving it a 5 star is they need to be more helpful and try to sell every time I go in there even though they are friendly I have to go to them to get help I'm never approached by them.
