-
March 2024 by Trevor H.
I genuinely wish I could write this type of review for more places that I shop from. This was my first experience with Friar Tux and from my first call to just now, when I dropped off my rental, it's been a true pleasure. My first visit, I was greeted and shown the different suits that were for rent. From there, they did measurements and in a little over 12 hours (maybe even less) I was notified that my suit was ready to be picked up. I did a test fit the next day. The measurements were spot on. Every detail I asked for they did. I just dropped off the suit right now and again, my experience was great! I would highly recommend Friar Tux to anyone and will definitely be back. To the staff: thank you very much!
-
February 2024 by Saadia Ward
Thorough, considerate and kind. Lovely experience. My son needed a Tux for a Prom.
-
February 2024 by Brad Rollins
Of the 3 suits my family & I rented for my daughter’s, mine(father of the bride), had a jacket with one sleeve 2” shorter than the other. I was informed, upon returning it, that since I tried it on in the shop, there was nothing they could do. Yes, I did try it on, but I didn’t notice the sleeve length difference. I guess, then, I’m to blame for Friar’s quality. Might try a different place, next time.
-
February 2024 by Tammy Russo
We are so thankful to Friar Tux. I won’t MENtion WARE (where) we went prior to stopping into Friar Tux because in our HOUSE we don’t want to slam a nearby business ?In all seriousness we went elsewhere and had a horrible experience with their bait-and-switch prices and rude salesmen (who literally left in the middle of our discussion to help another customer and never came back) for tux rentals for a wedding. So we went to Friar Tux across the street and what a complete difference. They were kind, professional, helpful and so knowledgeable. They were flexible through our many changes in sizes and needs and provided beautiful tuxes down to every detail.Easy fitting and pick-up appointments and even easier return process.Friar Tux will be our first stop for important events from now on.
-
February 2024 by twill143
Great customer service and a great selection. Everyone was very helpful.
-
January 2024 by Carlos Mellizo Sr
Outstanding service! Very organized and efficient. During the final fit, the team was able to process my son-in-law, his dad & brother, my two sons, 3 grandsons, and myself smoothly and quickly. I es very pleased and impressed with the presentation, preparation and execution of the fitting session for the entire crew. Minor adjustments & alterations were performed professionally. THANK YOU ?? ?✅???
-
January 2024 by Kevin
The experience of getting the tux was amazing. They were very helpful there are professional loved it! I will be back again! great place recommend them!
-
January 2024 by Kim F.
Great customer services from all associates working. Affordable rates for rental and enjoyed the reasonable time for picking up the tux. They have a wide variety of tux to choose from.
-
December 2023 by J Kelly
Ordered a suit for my son's wedding.shipped to PA from CA free. I ordered wrong size they took back and made the change for free.Very eazy to deal with Temecula store
-
December 2023 by Eric Davis
Great experience, great staff, great prices
-
December 2023 by Nicholas D.
There was quite the confusion on multiple occasions with multiple peoples suits not fitting correctly and much more. The wrong suit was ordered for the wrong person, missing accessories which included a navy tie and navy pocket square for one of my groomsmen. We were able to get the tie exchanged but he had a black pocket square with a black tie due to none being in stock. This was the day of the wedding. Different stores gave different information between Moreno Valley, Riverside and Temecula. We specifically requested our wedding party to bring boots in with them to get fitted and many stores told them that there is nothing they can do to make the suits have a more relaxed fit and they had to get slim fit. The father of the bride was told that he could just tuck his pants into his boots since all they were offering him at the store were slim fit pants. He requested the relax fit which many other stores were able to offer but he was still told that he can only get slim fit. The ring bearers suit shirt was 2 sizes too small after he was fitted twice and was told they can only offer him an XS (size smaller) or a Large shirt (about 3 sizes too big). The lady helping them was rude and stood there with her arms crossed and told the parent they couldn't help them; this was after being fitted twice. Once was for a rental, but the wrong suit was ordered. Then we changed to buy the suit hoping this was going to be easier. This was unacceptable due to how much you pay for a child to rent a suit (just as much as an adult) and you can't even get an appropriate size shirt. There were many complaints from the wedding party that they were not treated with respect when picking up their suits even though we were told to come in to make sure everything fit appropriately and nothing was done to fix what didn't fit other than being told that it is what it is. Overall, it was a rough experience with Friars being that you are essentially paying as much as it is to rent a suit as it would be to buy one, suits not fitting appropriately even though you were fitted multiple times, missing accessories, switching suits between parent and groomsmen, poor customer service and ordering the wrong suits. When we originally agreed to having our suits done with Friars, I feel we were over promised on many accounts. We made to sure to continuously check with the workers to double check who had what and everything was correct in the computer; however, it was not correct when in store.
-
November 2023 by Cristian Sierra
Excellent attention to detail and fast service! The suit was ready ahead of schedule and very good quality. Lots of compliments!!!
-
October 2023 by Franklin H.
What a wonderful experience I had this morning with Rhi!!! Such a pro at her job. I needed a blue suit for an upcoming wedding and she sprung into action. Her attention to detail was above and beyond, excellent service. She had me fitted and on my way within 30-40 minutes (even tho she was super busy)...she kept a cool head and took care of about 6 ppl at the same time. What a Gem! And the price beat the competition across the street for sure. I will be a repeat customer to this location. I hope to encounter Rhi again if I do. She set my day up for success right from the start. Thanks again
-
October 2023 by Kristian Dahlquist
Do not go here. They messed up every size, order, suit and shoe for our wedding party. 4/5 groomsmen had to go back to the store more than twice in order to get resized and suits reordered. They even messed up the re-order for multiple guys. The store manager assured me that she personally over saw one of our groomsmen’s orders in particular, and his order end up being incorrect. Extremely disappointed, and not even worth one star.
-
September 2023 by Jose Navarrete
Absolutely love this place. The same person took care of me throughout the whole process. Forgot her name (I'm really bad with names ?), but she was incredible. It was so seamless and quick to get fitted and get my suit for my brother's wedding. I even bought some shoes. This is my second time at a Friar Tux, and will only be renting from Friar Tux moving forward. Thank you for the great experience.