-
July 2023 by Sofia C.
Review- I had the pleasure of working with the amazing loan officer James Gross and his exceptional assistant Monique Dawson from Franklin Loans, and I couldn't be more impressed! James went above and beyond to find the perfect loan solution for me, explaining every detail with patience and expertise. Monique's support and efficiency throughout the process were truly remarkable. They made the entire loan process seamless and stress-free. I highly recommend their services to anyone in need of a loan. Thank you, James and Monique, for your outstanding work! #FranklinLoans #LoanOfficer #ExcellentService #HighlyRecommended
-
June 2022 by Angele N.
James is my preferred lender! My clients were from Tennessee and so we immediately got in touch with James to guide us through the mortgage application process. James and his team kept us informed throughout the entire process. Thank you James for such great communication and a wonderful experience. We appreciate your expertise and will definitely reach out to you on behalf of all my clients. Thank you!
-
May 2022 by Chris N.
James Gross was awesome to work with. Him and his team were very professional and did a great job communicating throughout the entire process. The appraisal was very quick and we were able to close the loan in less then 21 days!Thank you guys for the hard work!
-
February 2022 by Irma M.
James Gross and his team are SUPERB!!! I have been referring James to my clients for years now and the feedback has been excellent. I have worked with several lenders in the past that are great but James is phenomenal. James and his team have customer service and execution down to the T! On a personal level James has helped us on several of our purchases and refinances and couldn't be happier. We highly recommend James and his team . Thank you James for all you do !!!
-
February 2022 by Lorraine H.
James is definitely a home Loan "SPECIALIST" and a miracle worker. He and his team Bobby, Monique, Matt & Brian are a great bundle of professionals, hard working, knowledgeable, honest, considerable, caring individuals. I wish there was a word better than thank you that I can use to express my gratitude to them all. I was in escrow and my then lender was not able to approve my home loan to close out. My realtor asked the sellers agent for an extension. The agent agreed as long as we used their lender which was Franklin Loan Center, a total blessing for me from there. James called me, expressed his sympathy since I've been looking for a home for 2 years and in escrow twice and never closed on any of the homes. He said he will do all that he could to help me, that phone call from James made me so happy & hopeful. James & his team picked up all the messy pieces with my complicated situation in escrow, worked diligently every day, they explained the process step by step as we moved forward. James & his team responded to any of my concerns in a timely manner through email, text or a call. I'm currently in "disbelief", in less than 2 weeks James & his team closed me out in escrow 2/1/2022 without the extension that my realtor ask for. I'm so happy ,excited & grateful! I'M A NEW HOMEOWNER! thanks to James and his team. I will use them future wise, recommend them to my family, friends and everyone that take time to read this review. You will NOT be disappointed once you choose James as your lender. Thank you James & the team for giving me the opportunity to be a homeowner and for my happy tears! i am forever grateful to all of you!
-
January 2022 by Kellee M.
I've had the privilege and pleasure to work with James Gross as my preferred Real Estate lender for over 15 years. I've been in Real Estate for 25 years and as I've worked with hundreds of lenders you can believe me when I say that JAMES is the BEST IN THE BUSINESS! His service is exceptional, rates are competitive but MOST IMPORTANTLY.. James closed deals ON TIME OR EARLY! He takes a proactive approach when it comes to communication which is key in our business. His team works fluidly and seamlessly. You'll be hard pressed to find a better lender!
-
September 2021 by Kelly V.
If I could give 0 stars I would. I find James Gross Team to be very unprofessional. James Gross had many people working on my loan and passed my personalInformation around. They demanded certain information that was extremely sensitive with had nothing to do with the loan applications. Right after my escrow was closed they sold my loan to Mr. Cooper loan service. Stay away from James Gross and his team at all cost. They are not there to provide long term service. They just want to make quick bucks for themselves
-
September 2021 by Dale R.
Amazing staff! Very professional! When a lender delivers on their word it really goes a long way, James said 21-day escrow no problem and his team delivered!
-
August 2021 by Gracie R.
They are number 1 best team in Temecula!! Mr. Gross, has the most unique amazing team. We submitted an offer on the 8th of August, 2021.They approved, processed and funded our home loan in 20 days! Everyone in this team is a Rock Star! They go above and beyond the extra mile. If you want to have an amazing, professional, fast experience. This is your James Gross Team!! Thank you all we love our new home!!!!!
-
January 2021 by Chabella C.
We are first time buyers and got recommended to come here, best choice ever. The process was smooth and easy and they were available for any questions we had.
