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January 2024 by Michael S.
I had a full synthetic oil change, the service technician said I declined to have the car vacuumed and windows cleaned and then lied to me and said they no longer perform these courtesy services. If they lied on these simple services, how can I be sure they put synthetic oil in my car or even changed the oil filter. Go here at your own risk.
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January 2024 by Valencia S.
The WORST customer service. I stood there for about 15 minutes, and was simply ignored by both employees. Finally, Nathaniel came over smacking his gum and told me that I owed over $100 for a service. I was obviously confused, because no one greeted me yet. I expressed to him that I haven't had a service, and another customer also brought to his attention that I haven't been greeted yet. Even after Nathaniel was told this information there was no apologies or anything, he simply told me to bring my car around for my service, and I declined because the customer service was awful. This was my first time at a Jiffy Lube. I'm clearly not valued as a customer, and I will never be back.
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January 2024 by Emily S.
Best Jiffy Lube I've ever been to!! As a young female, I can feel intimidated at mechanic shops, but Nathaniel and his team working on 1/5/24 at 10am took AMAZING care of me and my car! They were extremely kind and welcoming. All I asked for was an oil change. At the end of my service, they had me come out and showed me my oil level, they checked all my air filters, tires, battery, fluids, and topped off my windshield wiper fluid. AND THEY VACUUMED MY CARPETS AND CLEANED MY FRONT WINDSHIELD Amazing experience and I highly recommend! Thank you Nathaniel and team!!
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December 2023 by Sarah
THE BEST! They were very honest and could have charged me for a full oil change that could have potentially damaged my car due to a plastic piece that my dealership had put on my car. They recommended I go replace it before getting an oil change to avoid any issues. Karla was very knowledgeable and took the time to explain everything to me.
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December 2023 by Sue Newman
I appreciated Jiffy Lube for changing my oil after I could not do this myself due to the bolt was too tight for me to loosen. Since I had already purchased the oil and filter, Jiffy Lube only charged me for labor/maintenance so with my purchase and paying Jiffy Lube it still was cheaper than paying full price for an oil change.
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November 2023 by The TaiterTots
They take their time to ensure your car is safe for the road. The only thing you have to be aware of is the name Jiffy Lube is a misnomer, it doesn’t get done in a jiffy. Average wait time from start to finish is about an hour and 15 to and hour and 30 minutes. They make you wait to check in which means you have to wait and not go to the nearby stores or anything for at least half of that time until the car is pulled into the bay. Would suggest bringing a book, downloading a movie, or getting something to distract you because it will take awhile. No complaints because I’ve learned to expect it and the service is completed satisfactorily. Just go in with proper expectations. Staff is friendly, service is great, just the wait time is a bit excessive.
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November 2023 by Brian Bruce
Great experience!!!!! I’ve been, and will continue to use thus location. Zero pressure to upsell me but makes the oil options softly available. That approach will make me use you for synthetic needs in the future!
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October 2023 by Rod Shier
Took vehicle in for tune up, oil change, cooling system and brake fluid replaced, however, once spark plugs were removed, seals around the plugs were needed replaced. After all the work was completed, the car ran smoothly.Over and above the time it took for repair, the work, staff and price were outstanding.Service: Oil change
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October 2023 by Jaun Two three
I dropped in today to get my oil changed. Seemed it didn’t need to be done. I had a new filter and clean oil. Due to a recent head injury I had no memory of doing it. Best crew In Temecula there. Thank you(Guy with the Samurai).
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October 2023 by Guy Foxwell
This is always a great experience with quick, professional and experience staff. It always feels like my car runs like new after leaving.
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October 2023 by Christine Reischlein
Once my oil was changed it was billowing smoke from the exhaust. Spent money and time on a tow and a head gasket/block test to rule out the suspicions the techs had. Turns out they may have just added a bit to much oil. Once I drove it for about 5 miles the smoke subsided.Service: Oil change
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September 2023 by Funsun1
Best customer service from front desk. Very thorough and accurate expectations. Service was super fast maybe 20 minutes top.Service: Oil change
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September 2023 by Robert Liera
First time at this location. Work and waiting area were clean. Karla explained my options for the oil change and I also got a tire rotation. Will definitely be back.Service: Oil change
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September 2023 by J Flo
Overall great experience. Quick service & clean waiting area. Only recommend they place a safety cone near the right stall exit to protect cars from the hard-to-see curb. I didn't see it and ran it over. Thankfully no damage but a few scratches on the bottom of bumpers.Service: Oil change
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September 2023 by Quinn Olson
Fast, efficient and friendly service. They got everything done while I are my bagel from next door. It was great and I'll be back!Services: Air & cabin filter replacement