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December 2023 by jennifer kay
Very, very poor customer service. They told us two weeks and they’ve had our car four weeks. We went and saw it in person and the paint job was terrible. There was dripping paint, areas that were not shiny, dimples in the bodywork, or there were no issues before. We can’t get anyone to call us back including the manager. Don’t take your car here. It is a huge waste!
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November 2023 by tom thumb
Quality was as good as expected I am very satisfied with the price and time it tookServices: Painting
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November 2023 by Donald Hornick
The MAACO Team was extremely professional, particularly Marc Navarro the Owner. They did a complete paint job on my car. The results were Excellent! I highly recommend them.Service: Painting
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October 2023 by Ruwani Conner
**Be aware **They painted my car fender and color wasn’t matching with the car.they told us they will fix it after we fix the car. car parts was taking longer than we expected and we took our car back to match the color yesterday and they told us they can’t fix it bcz it has been a month.there wasn’t anything on the receipt regarding time frame and they didn’t tell us there is a time frame for that. 1st of all it’s not our fault they didn’t paint right color and now they are refusing to fix it shame on them.Owner didn’t contact us and we gonna sue them.
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October 2023 by Eric Martin
Had my truck top painted, they installed a white molding it should be Black and its coming off the rear on both sides. Picked it up Friday it's been garaged taking it back Monday hopefully they will fix it properly.Took the truck back this morning, they fixed the problem and the color of molding was correct just needed to be cleaned and reattached on back.I'm very satisfiedService: Painting
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October 2023 by Franklin Roddey
The front desk personnel was awesome. My car was extremely dusty when I picked it up, therefore I could not see the defects until I got home. I feel it could be much less orange peels judging by the first time I got it painted by another company. I was told that they would honor my findings but I would have to take it elsewhere to get it color sanded to minimize the orange peel. I thought that process would be a part of the process. So, I will let it dry for another few weeks and take it back. Again the young lady who wrote up my estimate was awesomeService: Painting
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October 2023 by enrique salvador
Poor customer service and poor performance jobTook three months to have car taken care of. After two months started making weekly calls and stopped by twice to see for myself the vehicle. Barely any work had been started the during the visits. I wasn't until my continuous contact that work started being performed and later my car was released after two weeks of my continuous calls. My vehicle was returned with broken plastic parts, and missing screws.Never got helped during my calls, would be placed on hold and then later be told I'd be contacted tomorrow but never received follow up.Will upload pics soon.While I was noted in the waiver sign beforehand, there's a level of quality and service to be expected.
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August 2023 by Kevin Castillo
Just picked up my camper shell that I dropped off only 4 business days ago. These guys did an amazing job. Toyota has some blue flakes/sparkles in my black paint on my truck and they matched the shell perfectly. Not to mention the price point was about 1/3 of what other shops were asking for to paint the shell. I would recommend this shop to anyone.
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August 2023 by Regina
We brought our 1994 GMC Yukon for. New paint job and it came out absolutely beautiful down to the smallest detail. Staff was courteous & professional; making the entire experience a breeze.
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August 2023 by Dan Daniel
Great service communication was good and on time is what they told me it would be and paint work perfect in fact just dropped of my Dodge Ram to get some work done on it as well.
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August 2023 by Heath Perrault
Be prepared to ensure the deal you sign up for is the work that you get. Ask questions otherwise this location will do as little work as possible while staying within the bare minimum of the contract agreement. Wasn't looking for free work. Expected our paint job to not have runs in the paint. Masking left in numerous spots and even panels that were sanded for paint that didn't get painted. Which took three separate trips for my wife and I to finally get settled. (Settled not resolved)
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August 2023 by Brandon Chow
Terrible experience and lack of customer service. I was told my vehicle would be ready in 3 days, it took 3 weeks. The warranty covered the repainting (for a fee) of the body, but not the shell, which was also repainted. Called 2x to 3x a week to speak to the manager, who never returned my call. The “only” saving grace was the young lady at the front counter, she had a pleasant attitude and was professional. I was also told that there is only one painter who works there, so they are very understaffed. Upon picking up my vehicle. It was sorry, the shell was not placed back and on and there was paint and residue on my steering wheel s d mats. The vehicle was not even wiped down with pieces of tape and trash on the vehicle and in the bed of the vehicle. I was told that this location is under. Ew management (was sold), but there isn’t a concept of pride of workmanship or customer service. Unfortunately, a terrible experience,.
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August 2023 by Cathy Palmer
If Maaco specializes in painting cars, I would expect that the color I specified would have been used. I would also expect that the paint would be applied in a dust free environment eliminating specks of excess paint in areas of my car. There is also paint over spray in many areas. I was disappointed with the end result and that there was refusal to fix any of the imperfections. I would not recommend this business located in Temecula, CA.
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May 2023 by Rod Nieto
Overall car came out very good and service was good too. They were able to paint my car Satin Black from what it was before blue.Service: Painting
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May 2023 by Filameho1970
Reasonable pricing, timely service and very good value. The area specific paint job was great as well. The only observed glitch after receipt of my vehicle was unattached rubber moulding relative to the rear liftgate door. Other than that, I'm satisfied with the service and paint job performed. Would recommend this company for auto painting needs.Service: Painting
