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February 2024 by M J
Worst petco I've ever been in. Worst vet services ever
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February 2024 by Paul Skarr
Wonderful experience with your best companion(s).Staff is professional & always willing to help you. Truly enjoy going to this specific store even though it's not close, but we'll worth the travel.
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February 2024 by Chris Mitros
Well kept. Neat inside. Staff is friendly and helpful. It's nice to browse with other customers and thier pets! The doggy training area is very small but the trainer was excellent about answering questions/ concerns... !!
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February 2024 by Bonnie Velasquez
Came in made a $20 purchase.Asked to pay with $100 bill.I was told he couldn’t break the $100 bill.All I had was cash.I asked if that meant that I wasn’t going to be able to purchase my items because I wasn’t planning to pay with a card.Tall, male cashier begrudgingly went to the next register then let me know. I would need to come over there, so I followed. He completed my purchase and gave me change without looking me in the face acknowledging the second half of the transaction, or speaking to me from there on. I said, thank you very much and he did not respond and then I said have a nice day and he did not respond.The rudest customer service interaction I have ever had. Socially, unaware cashier, who actually made me feel very physically uncomfortable in his presence, because of how rude he was.I will not be returning to this location.Transaction Was at 11:34 on January 31
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February 2024 by Kathy Rogers
Did curb side pick up and my cans came in a flat box which I can't carry for medical reasons. Asked for a bag and the employee said she had other customers and didn't have time. So rude. I have been avoiding PetSmart and their rude employees.
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January 2024 by David Causey
Very helpful .highly recommend
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January 2024 by Rita Csaszar
Very good store!
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January 2024 by Maloree Alymani
Lots of product to overwhelm you if you're looking for one simple thing, also a benefit I guess if you're looking for variety. I had trouble finding what I needed. It's impossible to find someone to help you on the floor, but the girl at the register was so cheerful and smiling. She made up for everyone else.
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November 2023 by Anthony Termini
Fast friendly service.
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October 2023 by First Last
Always only 1 person working register. Line backed up to third isle usually. No one else around store to help anyone.
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August 2023 by Joy Summer
Their care for their fish has been lacking for a long time. Everytime we come in many are dead and today by the dozens just decaying at the bottom. Water quality on those tanks were murky. They were still trying to sell the sick/dead fish! Thought their policy was no sales if they are ill. Also there is a employee policy to remove all dead fish any time one dies so it doesn't harm the rest they said don't worry happens all the time we get so many in and didn't make a effort to clean out the dozens. I'm writing this to warn people as they do dip the same net into each tank and illnesses are present with the decaying fish. Be cautious if you currently have fish and quarantine any you buy as most likely kill your existing fish. Stop making all the fish suffer if you can't handle the numbers you order for your store do better.
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July 2023 by GCtheDon C
I walk in the store at 9am, was shopping for 20 minutes said good morning to multiple employees went to the front to ring up just for them to tell me they don’t open till 10am, why let a customer in the store? Why great customers that you have no intentions on helping, huge waste of time I will drive far just to not spend another penny at this location.
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July 2023 by K COLLINS
Maria was wonderful, I walked in with concerns for my puppy. She assured me my puppy was in good hands. I trusted her, she was professional, yet personal and her exepertis in her field did not fail me. My puppy dog looked so good, she was happy and did not seem stressed at all after her treatment. She looked like a new dog after her spa trip
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July 2023 by Jay H
This place isn't good at attending to their fish and it's painfully obvious ?????? Dead fish all over the place regardless of what species all animals that are in our care should be done with absolute love and respect being bad Stewart's of these helpless animals is an atrocitie. Management is firstly responsible for the apof this and falling between the cracks isn't cool or professional. Sad to see this kind of husbandry towards any living animal's. Probably going to call corporate and see if this is acceptable in any location.
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May 2023 by Angela Graham
We always find what we need at this location. They are well stocked and we are able to find an employee for assistance. The customer service is excellent!
