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March 2024 by Jake Bagby
Still waiting for my food as I type this it’s been 15 minutes ridiculous!!
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March 2024 by Tom Maybe
Poor service for years, inexperienced employee. Chicken tenders getting as small as a pinkie.
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February 2024 by ayoub bourkadi idrissi
very slow??
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January 2024 by Juanita Richards
Fabulous!
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January 2024 by Chris Mitros
Extremely disappointed. Waited over 25 minutes after placing order via drive-thru - wound up having to go into the building to get the order. When I arrived home the 8 biscuits and the large fries were not in the bags. Couldn't go back so I tried to call the listed number but did not get an answer. Totally UNACCEPTABLE!
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December 2023 by Thomas Parron
Ordered online the 8 piece chicken dish which showed a picture depicting 2 thighs, 2 drum sticks, 2 wings and 2 breast but what was in the box were 4 breast and 4 wings. This was the basic bait and switch.We enjoy the leg and thigh better than the breast so we were very upset.
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December 2023 by devon smith
One of the worst customer service experiences ever. They are initially ehhh but whatever…but at the window the service was WILD!The girl was so rude at the window, and I even heard the staff in the back yelling “oh my god!” Like my order ruined their lives or something. Saw the manager being present for all this and seemed unbothered. Well, I’m very bothered. I will never go back to this Popeyes. This visit was 12/18 at 6:30pm.
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December 2023 by Michael Givens
The chicken at this place is really bad, no flavor, very bland taste, broken bones which makes the meat black and smells bad..should have taken a picture....I'm never going back there again!!!
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December 2023 by Ali Adel
I’m not sure if the staff has problems with math or they do that on purpose because I never got the right number of items I ordered (my last order included 7 biscuits but when I got home they were 6 only). That’s happening all the
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December 2023 by John Walther
The staff was unfriendly and rude. The food has gone downhill and the price has skyrocketed. Not recommended. I won’t be returning.
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November 2023 by Nurbek Kabizhan
I was extremely disappointed with my experience at Popeyes Louisiana Kitchen. The Ghost Chicken I ordered was completely dried up and not fresh at all. The lack of quality and taste left me feeling unsatisfied. I will not be returning to this location.
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October 2023 by Mark Mccullough
Terrible service, ordered on app, and notified meal was being prepared. Arrived 10 minutes later, and nothing was started. Workers didn't care and ignored most guests waiting at the counter. They had run out of biscuits and just substituted the strawberry biscuits instead and only told us after we started to check our order before leaving. Manager walking around simply ignoring everyone. I should have known gonna be bad when two men were walking out when I arrived loudly saying how terrible service was and they were going somewhere else to eat. Chicken and sides were good once we got them. Hope they improve, I like the chicken.
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October 2023 by Michael D.
So I went to the drive through last night around 5:30 PM, ordered a family meal ALL dark meat, which was never a problem before, and then I was told they cant do that since it will mess up their ticketing. I was very surprised that their outdoor menu displays were not working and their was a sign that they do not have utensils as well. This place has really gone down the tubes and the employees of this facility need to go through customer service training.
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October 2023 by Jeff Kosciuk
Chicken was dry and a "strip" was no bigger than my finger they also forgot all of the dipping
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October 2023 by Steven Weick Jr
They always try to send me off with a closed bag missing part of my order and all sauces that were specifically requested in the app. And to get it rectified means waiting for them to pay attention to you so you can tell them about what is missing even though I never left the counter. And it always seems like they are bothered by the fact that I want what I paid and asked for.