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February 2024 by Lindsey Clark
Could with service amazing
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February 2024 by Blue Diamond Horseshoe
We shop here all the time
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February 2024 by Rick Hodges
We are regulars at this store. Always have the nicest produce selection in town. Staff is always helpful and friendly.
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January 2024 by Cheryl Altreche
I placed an online order for pickup today and when I got home, they had forgotten six of the most important items I needed. I had to go back to the store (could not reach anyone by phone at Ralph’s). The whole idea was not having to go inside and wasted an hour of my afternoon. I would not recommend online pickup orders.
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December 2023 by Peter T.
The checker Dan is the absolute grumpiest worker I've ever seen. Today he berated the woman in front of me for not being able to find an item and having the bagger (the bagger volunteered) get it for her And then he didn't want to cash my coin star (while I was purchasing something, not just cashing ) because I didn't cash it the same day (they were crazy busy that day) he said it was no longer good but when I looked pissed, miraculously he could do it. (Coin star does suggest you do it same day only cuz they say they are easily lost) He's been that way as long as I can remember. I usually avoid him (and one other grump) but not many aisle were open It's a shame cuz there are other checkers that have been there forever and are super nice to me always. But there's other places to shop
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November 2023 by Gerald Vik
Great store! Clean, very important for a grocery store. Easy parking and easy entrance to parking. Nice spot for,a grocery store, Thanks
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November 2023 by Jeannie Wright
A very nice grocery store. Lots of items, well stocked, clean enough, people to check you out one of my favorites
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November 2023 by Paula A.
It's a nice store, but: tldr; two uninformed employees result in aggravation lol I ordered Daily Crave Sriracha Lentil Chips and the only option was "ship" - pickup and delivery were unavailable. So I ordered 7 bags and received them this morning. Of those, 6 were flat (did not hold hold air) Additionally, the first thing I saw when I took them out of the box was loose chips in the bottom. Since I had been shopping the local Vail Ranch site intending to pick up when I ordered these chips, I called the store to ask how to return these. I was told I had to bring them in to the store to return (20 mile round trip). When I got to the store and explained the issue, the cashier told me Ralph's doesn't ship, it had to have been instacart. (hinting that Instacart was responsible) I showed her the order on my phone, showing it was purchased and shipped directly from Ralph's, but she continued to say they don't ship, and that I had to have gotten them somewhere else. OMG it was right there on my phone in black and white, on the Ralph's site, that I ordered them from Ralph's and they were shipped from Ralph's. She then said she had to figure out where I got the chips from before she could do anything, since they don't ship, and I said no, I've shown you the order number and the order; you have to handle this return, then figure out what you don't know later. I was pretty PO'd. So just to make sure, I came home, went online, put bags of the same chips in my cart and it said again, "Pickup not available", "Delivery not available" and "Ship" was the only option. Click on the pic below to see what I mean. So, the first problem was calling the store and receiving incorrect information; I should have been told I could do a return online, or call a Customer Service line for online returns, and not told to bring them in to the store. Second problem was the cashier not knowing Ralph's has products that are *only* available for shipping, and that they come up in a search when online shopping a local store. I started the order with the intention to pick up curbside, but...yada yada yada
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November 2023 by Jeff H.
I have to be honest about Ralph's, the reason I truly dislike shopping here and never go unless there is no other choice, is because of there obnoxious pushing with their club cards to any kind of a decent price. Literally everything in store has two prices, with (regular prices) or without (inflated prices) a club card. To top that for some of the discounts they require that you have their app installed on your phone at time of checkout! This is an extremely annoying way of getting your customers to give up their privacy for your demographics! There was a time not so long ago that you could go into a grocery store and if an item was on sale or had a discounted price, or even the regular price, it was applied automatically at the register without jumping through ten hoops and giving up your privacy to get it. If a company wants to make a fortune and get all the customer, just bring back the simple, no nonsense, no tricks, fair pricing and you will have customers wrapped around the building!
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October 2023 by Интыкбаев «Eka» Ержан
Cool store. There is a Wells Fargo ATM inside. Always fresh products. Always fresh flowers and delicious coffee.
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September 2023 by Sarah Godlove
Due to it's close proximity to our home and the fact that CVS and the Postal Annex, both of which I also frequent, are in the same shopping area, Ralph's has been my default grocery store for most items.It's a large store with lots of parking always available. They have a Starbucks, pharmacy, nice floral area, bakery, deli and more. Both the produce and meat sections have plenty of organic options. I usually use Total Wine or Costco for liquor purchases, but in a pinch, Ralph's has a great selection. They carry lots of cheeses and other charcuterie items right next to the deli. One minor complaint I have is that there is almost always a wait to place a deli order; they could definitely use some more staff there.I have a Kroger (Ralphs) reward card to scan for any sale prices and it also means I receive coupons targeted to my previous purchases.The staff that I've interacted with have been friendly and helpful. This Ralph's is a great store that I'll continue to frequent!
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September 2023 by George Rogers
Good prices n meat/produce quality. Generally the best wine n spirits pricing by far. Worst web interface n online inventory mgmt. Worse than Vons which is awful. With most of my career as a retail executive, we had vastly better in-house software more than 30 years ago. But I continue to split my orders between the two, chasing price and availability.
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September 2023 by Sarah G.
Due to it's close proximity to our home and the fact that CVS and the Postal Annex, both of which I also frequent, are in the same shopping area, Ralph's has been my default grocery store for most items. It's a large store with lots of parking always available. They have a Starbucks, pharmacy, nice floral area, bakery, deli and more. Both the produce and meat sections have plenty of organic options. I usually use Total Wine or Costco for liquor purchases, but in a pinch, Ralph's has a great selection. They carry lots of cheeses and other charcuterie items right next to the deli. One minor complaint I have is that there is almost always a wait to place a deli order; they could definitely use some more staff there. I have a Kroger (Ralphs) reward card to scan for any sale prices and it also means I receive coupons targeted to my previous purchases. The staff that I've interacted with have been friendly and helpful. This Ralph's is a great store that I'll continue to frequent!
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August 2023 by Latoya A.
They profile and follow people around the store. I was followed from produce to the other side of the store and a guy literally took photos across from me. I thought it was strange and thought ok maybe he wanted to take note of a few products. Because I was getting those vibes I intentionally went to a cashier to checkout and another cashier from an opposite lane reaches in the basket and started placing my items on the belt and then gives my direct cashier a look as if I was going to try to steal cans of beans...like really?!?!?!! I frequent this store often so I'm not going anywhere, I live in the community. This mentality and behavior needs to stop it's ridiculous. We PAY for everything we intend to take out of the store.
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July 2023 by John Brodersen
Self check monitor thought I was trying to steal the peaches when the machine malfunctioned. Sorry for coming in to buy something.