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August 2023 by Toby Hammett
Store was cleaned, looked good. Employee greeted me and helped me find the particular boot I needed for work. Showed me the foot insert thing you guys have, I liked it and bought a pair of those. Whole thing took 15 min and I was on my way. Boots feel fine. Thanks
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July 2023 by June V.
Came in today with my bf to drop off his old work boots so they can resole them. Process takes about 4-5 weeks right now so he purchased a second pair he can use in the meantime and had a great experience! He was quickly assisted and we were out the door in no time. They offer a variety of boots, and also carry sunglasses, socks, hats, belts, gloves, shoe care supplies etc. I really like that they have a comfy seating area to try on your shoes. I highly recommend this place for anyone looking to purchase high quality work boots!
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July 2023 by Mike Romano
Great customer service. Excellent boots. I've been wearing Red Wing since 1989
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June 2023 by Luke G.
By far the best redwings store that I have been in. Susan and Lulu took great care of me. They offered multiple options I didn't feel rushed at all.Previous employees at this location made me feel very rushed and just wanted me to buy something. Not the case here at all! 10/10 highly recommend this location for all your work boot needs!
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June 2023 by Henry Castillo
Came here today to check and see if they had the boots I like, they did not have them in stock in this location but fortunately luisa (lulu) was able to check other locations and had them ordered and shipped to the store. Great customer service from both the staff members, super helpful and would definitely recommend coming in.
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June 2023 by Frijoles 16
Went in looking for some good quality working boots and came out with exactly that. Rep was extremely helpful and informative.
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May 2023 by Ella P.
Their expert team of shoe shiners are skilled in providing a thorough and professional shine to all types of footwear.They used top-quality products and materials to ensure that my shoes are not only shiny but also protected from the elements. I shall return for the most of their services whenever my shoes require repair.
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May 2023 by Sea Mac
Buy elsewhere. The staff here is, at best, anemic. I tried a few different types of boots; one set of Rangers had an obvious workmanship issue with a rear seam not stitched and an excessive dollop of glue visible. When I made a comment, the staff assisting me gave "the eye" to the staffer at the register.They didn't have my size in the boot I wanted, and they didn't have any size close to the boot I wanted, but if I wanted that boot, I had to buy it.....then when the store received it, hope it was the correct size. So their boot stock...isn't.Overall, just an unfriendly, uninviting store to drop 600 bucks on boots where your presence is an inconvenience.
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April 2023 by cindy haskin
Prices for good quality shoes is higher than we wanted to pay. Service was good.
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April 2023 by Scott Sapers
I almost didn't buy Red Wing boots due to the poor treatment that I received at another store (Whittier, CA). The store in Temecula, on the other hand, was amazing. I could not have asked for a more helpful, friendly and professional salesperson. She took the time to work with me and get me the exact pair of boots and insoles that I need. I live 60 miles away but I will be making the trip back to this store the next time that I need boots. I would give them 10 stars if I could! Great experience!
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April 2023 by Brandy
Wide variety of boots, a bit pricey and NO Military or First Responder discount!! They give a $15 Union Member discount off your total purchase.
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March 2023 by Jose A.
The female behind the counter was very helpful even with her being the only employee working there and having two other customers there in the store. She was very knowledgeable and helpful.
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January 2023 by Melodie M.
Went in to buy some boots for work. Staff was extremely friendly and knowledgeable. Sara was experienced, kind, and helpful. Thank you for making me a customer for life!
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January 2023 by Michael P.
I must say , we drove quite a ways to come to this store and we will NEVER GO BACK. In fact the girl was so rude and didn't give a s%$# about the customer it was unreal. My wife who is super easy going was shocked by this girls attitude. I went there for a particular type boot and we asked her for a certain size and she said sorry we only have size 7 and 12 and we would have to order them ? I said that wasn't going to work and she turned and walked away without saying 1 word ! She didnt help with our other questions or anything. She needs to go grab shopping carts at Costco where she doesn't have to talk with customers. Not quite sure i should say her name but it starts with lou. I went back in to talk to a manager and they all said there wasn't one there and no one really in charge.I dont know how a business can run like this .. here we come boot barn
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January 2023 by Diana Bustos
Superb customer service! Super helpful, super friendly and informative. Highly recommended! Don't go to the Redwing in Escondido.
