Stater Bros. Markets, founded in Yucaipa, California in 1936, has grown into a well-known grocery chain with 172 locations across Southern California. The stores offer a wide selection of fresh produce, meats, seafood, wine, and groceries, making it a convenient shopping destination. Recent renovations have improved the store’s appearance, creating a clean and welcoming environment, especially in stores with updated sections like Fresh Cuts and new meat display cases. Customers appreciate the good quality foods and decent prices, particularly highlighting the fried chicken as delicious. The staff at Stater Bros. are often praised for their friendliness, helpfulness, and commitment to providing great customer service, even during busy or challenging times. Many reviews mention the store employees’ kindness and sincerity, especially managers who go above and beyond to address customer concerns. In some cases, managers have shown genuine care by calling customers to apologize and offering gifts or solutions, which has helped improve customer relationships. However, there have been some negative experiences, especially related to bakery items. Some customers received cakes that were poorly made—lopsided, cracked, or crumbling—which caused embarrassment, especially during special occasions like a celebration of life. Attempts to resolve these issues with bakery staff have sometimes been met with rude attitudes or dismissive responses. Despite these setbacks, many customers remain loyal, citing the store’s recent remodel, friendly staff, and overall quality of products and service. Overall, Stater Bros. Markets continues to be a trusted local grocery store with a focus on good food, friendly service, and store improvements.
This stater Brothers store is so nice. It was recently remodeled and it looks so good inside. Stater Brothers has decent prices and good quality foods. Their fried Chicken is delicious.
May 2024
Remodel done and it looks amazing Sushi bar is pretty good and everything is fresh.
April 2024
Can not say enough good things about this market, workers seem committed to offering great customer service, very friendly