-
December 2023 by Donald P.
I got a chuckle from the review by the lady who was incensed and felt insulted by Tom's straight talk and helpful advice. I would encourage her to go elsewhere in the future since Tom is so busy that appts can sometimes take a while, but the wait is well worth it. He does try to explain the problems with the car and what it will take to find and fix it, but he's the best auto mech I've encountered in my 78 years and his repair prices are very reasonable. He works fast once he lays his hands on the car because he has so much work on the calendar and has work piling up on his appt schedule. His wife Angela is sweet and very helpful also.
-
November 2023 by David Adler
After making my appointment with Angela, I was taken care of promptly. I didn't expect to have my classic car attended to within hours. The services were completed the same day and the cost was less than half of what I had budgeted, when I would have happily paid more. Tom took a lot of time schooling me on the complicated computer system my car has and even offered to share his lunch with me. The most knowledge and experience I have encountered on vintage Cadillacs. Highly recommended.Since my original post, I have two other cars worked on at Superior and I received the same good service and value.I still highly recommend Superior Auto Repair.Services: Electrical
-
November 2023 by Maritza Baida
Excellent knowledge and care of Toyotas. Excellent customer service as well.
-
April 2023 by Cory H.
These guys were great. Straight to the point and no nonsense. I installed all new steering linkage in my 2002 Dodge 2500, and all shops near me (Menifee) said they couldn't fit my truck (long bed) on their racks. A quick phone call had me in that afternoon to drop it off. Picked it up right on time and drove like a dream. 6 month/6k warranty made it a great deal. As a bonus, I needed a smog check and the shop right next door works with Superior, so they were able run the smog check while the truck was waiting for a tech to free up.
-
January 2023 by Marcanne Nash
Superior auto is the only place I will take my cars for repairs or maintenance services. They are super honest, thorough, friendly,knowledgeable and explains the repairs needed in needed details so even someone not knowledgeable like myself would understand. There work is of high quality. EXCELLENT.
-
September 2022 by Adam Intilia
Tom was extremely helpful and went above and beyond looking into my cars issues as well as explaining everything to me in detail. You can tell he has a passion for what he does and is very knowledgeable and honest. I would highly recommend him to friends, family and anyone.Service: Auto engine diagnostic
-
July 2022 by Omid Z.
The Sherlock Holmes of auto repair. if no one else can figure out the issue with your car, he's the guy to go to. Don't be put off by Tom's personality; he's the most non-sensical straight-shooter that I've come to know. He will say things that you don't want to hear but need to hear. If you ever watched that one TV show "House", well, he's the equivalent of House, the main character. He can be who he is because he is always right.
-
July 2022 by ariel fonseca
As a repeating customer It is very comforting to know my autos are in good care and I will have no worries for their service. Prior to finding this gem of a shop it used to be a nightmare finding an worthy, reasonable and knowledgeable shop for my three autos. Tom is extremely brilliant and found and corrected problems on my autos that other shops missed. They well deserve ten stars for their excellent work., Angela is super also.Services: Auto engine diagnostic
-
April 2022 by Vincent L.
Great service- only downside is lead time - they have a lot of customers, so if you need something fast it may not happen.
-
February 2022 by Cristina O.
I had been using Tom for a few years. He was recommended by a coworker and at the time I was newly divorced and I had no idea who to use for my car repair. I want it known that Tom knows what he is doing but he has a lack of manners and consideration when it comes to talking to women. I don't pretend to know the first thing about car repair. If I did, I wouldn't need his services. I called on Monday letting him know my check engine light was on and explained that I had it checked with ORiely's and they said the issue was the camshaft sensor. He proceeded to scold me because I couldn't find the code on the print out and when I did he said "see was that so hard". I told him the cat was due for an oil change and he interrupted me just to talk down to me more and almost yelled at me. The manner in which he talked to me was as if I was a stupid mentally challenged person which I am not. I have been in there with my boyfriend and he certainly doesn't use that tone with him so my guess is it's a sexist thing. I get he is an older man and loves to hear himself talk about cars and all his expertise but he needs to mindful of his tone. It is due to his demeaning and undermining tone and insulting comments that he has lost my business. I know he is a busy man with a long list of clients. My business may be meaningless and he made sure to point out he was very busy. Still, was he too busy to be at least a courteous person? Maybe he was being a j*** so as to have less business? Not sure. And as I said, he knows his job well. I wouldn't expect him to know what I do. But I don't have to put up with crappy customer service.
-
October 2021 by Charles W.
My entire family has been trusting Tom with our cars for decades. Honest and fair. Knows his stuff.
-
September 2021 by John Brown
Extremely knowledgeable and helpful!
-
July 2020 by K. Robinson
What an outstanding opportunity, and experience in dealing with Tom and Angela at "Superior Automotive Repair". I previously took my Dodge Charger to the Dodge dealership, and they gave up within two days trying to figure out what was wrong with the vehicle. The person I dealt with was polite however I didnt feel confident i was given the best service at DCH. @Superior Auto it was the complete opposite. Best service, and more than fair price. They were extremely busy with other projects but still made me feel like I was priority, and fixed my vehicle. They have earned a customer for life!!!
-
October 2019 by In-Christ B.
Tom is an honest, hard working mechanic. I highly recommend Superior Auto. It is a family owned business with the utmost integrity. We have taken our cars there several times over the years and never disappointed. They have a sign on their wall "pick two" (service, cost, time), well I received all three, and on a previous appointment, my truck did not pass smog- several other places misquoted the problem, Tom being a Toyota Mechanic expert knew exactly what the problem was, not only fixed it, but took it to the smog shop next door to make sure all was a go, and it passed. This was something he did not have to do! I would like to also comment on the review by Greg G on 3/8/2019. Anyone that has interfaced with Tom would highly disagree on Greg's description of Tom's character. I would encourage readers to disregard what he wrote. It is a sad thing when someone does good work that they can be tarnished by an angry customer, especially when we don't hear what really happened.
-
October 2019 by Ron W.
Great shop knows the classic engines well. This is the only place I take my classic truck for repairs or service. Tom is honest and straight forward no BS no surprises.
