Flooring Direct Temecula is a local flooring business with over 36 years of experience, offering carpet, tile, hardwood, laminate, waterproof vinyl, and stone. They accommodate unique style, needs, and budget with a wide selection and competitive pricing. The business is noted for its excellent team of flooring experts and installers, described as professional, prompt, clean, and careful. Customers report great jobs on flooring installations, including beautiful carpet and well-done laminate, with good quality materials. The owner is highlighted for exceptional customer service, going the distance to make things right, such as waiving fees to save customers money. Communication is generally clear and the work is timely. While most projects are completed decently in a reasonable time, there can be residual issues. Some customers report small imperfections, like laminate not laying perfectly flat or minor tile unevenness, though crews often return for adjustments. The primary criticism is a lack of follow-through on final small fixes after payment, leaving some jobs feeling partially done. Despite this, many customers are largely happy and highly recommend them for their expertise, prices, and overall professional work, with some calling them the best in the region.
Excellent personal service with great quality and pricing. Installation was completed in the same week and only took one day for the entire upstairs. The carpet looks great and we will definitely use them again.
May 2025
Beautiful carpet and installation. Great price. Professional and prompt. Installers excellent, clean and nothing damaged. Thank you Bill!!!
April 2025
The Flooring Direct crew did a great job with the flooring and moulding at our home. I highly recommend them.
