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February 2024 by Debi W.
The owner called me and offered to rewash my dog. That was very nice of her so I am increasing my star level but won't be taking her up on the offer. Good customer service.
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February 2024 by Nancy Benson
We’ve had a great experience at Temecula Pet Salon. Great customer service. All the groomers are great and very gentle and kind to the pets. They have a variety of extras that you can add on such as aroma therapy and special itch shampoo. I would recommend this salon for anyone who really wants their experience to be special and like a salon day for their part.
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February 2024 by Nancy B.
We've had a great experience at Temecula Pet Salon. Great customer service. All the groomers are great and very gentle and kind to the pets. They have a variety of extras that you can add on such as aroma therapy and special itch shampoo. I would recommend this salon for anyone who really wants their experience to be special and like a salon day for their part.
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February 2024 by Deborah Willoughby Hernandez
My dogs tail pocket was like mud after her grooming appointment. They didn't clean it at all. I felt it was not a very good grooming. I did have a Groupon, so maybe that is why she wasn't done very good. I tipped before I saw my dog....big mistake.
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February 2024 by Reecha Upadhyaya
Wonderful team of groomers and this place is run really efficiently by the manager Saige. Our new favorite place and my babies were so happy after!
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February 2024 by Sadie Martin
Love the staff here. I took my 1.5 year old Australian Shepherd here, it was her first time being groomed and they were amazing with her. Pricing is decent too!
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February 2024 by Kelly R.
I'd like to give zero stars. We brought our pup here and after what seemed like a quick amazing shave our dog was not acting right when we got home, she cowered in her crate refusing to leave, didn't want to be touched and was shaking violently, took over a week for her to get back to herself the vet said she must have had a traumatic event. Would never recommend this place to anyone and after reading other reviews it's evident they're abusing the pups.
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January 2024 by Sean M.
Make sure you call the correct phone number (951) 551-3265 With that said, WOW so grateful. We have not had the best of luck with "other local Dog Spas or even Care units" but this place. Our little JoJo (Chubbs) is so happy for days afterwards. Nails, wash, Dog Armani lol etc all part of the package and our little loved one comes back in great spirits. Thank you for the service and tender care you all provde
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December 2023 by Melissa M.
They are the BEST! We have been taking our dogs there for about 3 years now & highly recommend them for your doggy grooming needs!
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November 2023 by Emily Zimmer
Shaggy to shiny. They do a great job!
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October 2023 by Paula N.
We've been bringing both of our Shih Tzu's to Temecula Pet Salon for years. They do a fantastic job, the salon is clean and the staff is friendly!
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September 2023 by Dildar JAAN
This place is absolutely not recommended to take your pet to for any kind of pet services! It is been 4 days since my beautiful golden doodle Diego had a grooming there, he can not have one minute rest bec itching around his hygiene areas due to a very short unprofessional haircut ? first when we got there they have written everything what we wanted and I said to my wife wowww this is the first time to be in such good place and then after a couple hours I got a call from a guy there asking me how do I want!! I said but you have written everything what I need! Long story short my dog is in panic and very stressed time and yet with treatment he didn’t recovered ? btw, while I received my dog I have told them why this ugly haircut around the neck, nose and his tools? They did not apologize or even offered any discount! I have tried to post the pics but google policy doesn’t allowed me!
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August 2023 by Marina W.
If I could give 0 stars I would. We brought our husky here, whom has been getting groomed every 6-10 weeks her whole life for her normal deshed and tidy up. About 5 hours after dropping her off I get a call that I need to come get her; they can't finish because she was "aggressive". This wasn't brought to my attention until 5 hours after I dropped her off. This is also VERY unlike her. She's a registered support animal and has been through as well as attends regular k9 Good Samaritan training. When I go to pick her up she's a mess, patchy hair unbrushed, bo tidy up done; yet we were charged $140!? When I asked why I wasn't notified earlier if they were having issues and why I am paying so much for a job not completed? Apparently it didn't matter if they finished but I was ALSO charged a $25 surcharge for her behavior? I brought her home and went to try to finish her brushing myself and found welts, burns, weeping wounds all over her belly (see pictures). I called very upset asking what happened and was told they didn't even touch her belly and it must has been from the restraints??! Which only horrified me more as they were raw wounds all around her abdomen. After "reviewing the cameras" we were told the groomer tried to shave her belly before anything was done and she was going to "clean it up after". We will never ever come back here. Something is very wrong with the way my dog was handled, if you know us or our dog Meeko who is well known on social media as well @willow.and.pack then you know our girl is NOT an aggressive pup. They did not offer any form of refund. I hate leaving bad reviews but 1. Our girl is our family and the sweetest loving animal and seeing this inflicted on her is abhorrent 2. I gave this business every opportunity to try and make amends for this and nothing was done. Don't go here.
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May 2023 by Michele Valinske
I've been to other groomers but this place is the best. They will ask you exactly what you want for your dog and they do a perfect job. I have 3 dogs and every time I bring one of them in they look great. Their prices are reasonable and the staff is very professional.
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March 2023 by Rick Hodges
We are very particular about who takes care of our two dogs. Shawn is our groomer here and does a wonderful job for us.
