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February 2024 by Darlene A.
I have been taking my dog Teddy here for over a year now and this time he had a new groomer, Julia. She is very gentle and friendly and she did a good job grooming him. Thank you!
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February 2024 by cassie guenther
Awful place
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February 2024 by Anjalica Date
This is the best place ever. The groomers are wonderful. They take such good care of the dogs. Prices are great and facility is lovely. Clean big and paw and people friendly. Easy to schedule. Can’t say enough about them.
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January 2024 by Kat C.
This place was great. Connie was so accommodating and helpful. I had a big furry dog to wash and this place made it easy. They had all the shampoos and conditioners with towels and brushes. I even was able to blow dry my dog. I will definitely be back again.
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December 2023 by Lily M.
Very friendly staff, you can tell they love working with doggies and they have an app that makes payment and booking appointments so much easier. They left my baby looking fresh and beautiful (and smells sooo nice!) We found our spot, thank you!
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December 2023 by Miles K.
I am so glad to have found this place it is really nice. I liked taking my dogs to the old location and they help me with my German Shepherds nail trim and grinding. Highly recommend Laundered Mutt!!
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November 2023 by B L.
Very nice people, but the self-serve dog wash is nowhere at the level it used to be with the previous owners. Nobody showed us any supplies. There wasn't any shampoo, so we had to wait for her to mix what looked like water and coconut oil. There was no brightener or anything to clean ears. Nothing seemed clean. I had to take off my shoes and get into the wash stall with my larger dog, I wasn't expecting to have to get a bath too. You couldn't pay me to drive across town again for this experience. Really disappointed. UPDATE: You're either lying or confused. I did not say I was happy. Nor did I tip. In fact, when you tried to solicit a compliment, I told you that 'at this rate I'd rather pay to have my pets groomed.' You also didn't show us anything. We had to hunt you down to get shampoo. The customer before us showed us the drill. Yes, your towels may be stained, but my point was the size of the towel. How am I supposed to dry my Australian Shepherd with that tiny thing? I wish you well, but I'm certainly not planning to try your place again.
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November 2023 by Candice Ibarra
Ugh!!! This is a hard post for me to write. I’ve been taking my babies to the Mutt for almost 8 years. My babies (Titan and Riley)usually get groomed on Saturdays and they would be there for almost 4 hours! I complained about it and was told to bring them in during the week. I scheduled an appointment for today, I know it’s the day before thanksgiving but was promised they would be 1st in and out. No longer 2 hours. I took time off work to take advantage of the quickness of this appointment. I dropped them off for a 9:00 am appointment and it took 5 1/2 hours! I spoke to Bailey about my concern how this never happened with the old owners. I was told by Bailey unfortunately the old owners were not high tech and the past groomers were not as experienced as the staff now! Wait, what!!?? Very professional of you to bash the past owners and employees! Kat, Mike, Erin, Jordan, Mary,Ryan, Kelli, Julian, Emma, Madison, Carrie and Alex you are truly missed!
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November 2023 by Candice I.
Ugh!!! This is a hard post for me to write. I've been taking my babies to the Mutt for almost 8 years. My babies usually get groomed on Saturdays and they would be there for almost 4 hours! I complained about it and was told to bring them in during the week. I scheduled an appointment for today, I know it's the day before thanksgiving but was promised they would be 1st in and out. No longer 2 hours. I took time off work to take advantage of the quickness of this appointment. I dropped them off for a 9:00 am appointment and it took 5 1/2 hours! I spoke to Bailey about my concern how this never happened with the old owners. I was told by Bailey unfortunately the old owners were not high tech and the past groomers were not as experienced as the staff now! Wait, what!!?? Very professional of you to bash the past owners and employees! Kat, Mike, Erin, Jordan, Mary,Ryan, Kelli, Julian, Emma and Alex you are truly missed!
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November 2023 by Vanessa T.
The girls were very good with our howler beagle. It is hard for anyone to trim his nails because he screams (he's a big baby). They did a great job! We will be back.
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November 2023 by Pam B.
My friend had a very bad experience there and the owner/business manager misrepresented to Yelp what happened. I would not go there or refer anyone there for grooming services. I don't know anything about their dog training but probably wouldn't take a chance on that.
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November 2023 by Kassidy B.
Dear Yvette, What truly took place at your facility on 9/19/23, I took my service dog in to get groomed to where he was "nicked" by the razor or experienced razor irritation in between his two legs. Every time he would walk, it would become irritated. It was very painful for him to walk or to move because he was in complete agony. He just looked at me with pain in his eyes. I took him into the vet where they gave him antibiotics and spray to help heal the wound. After texting and calling to inform you of the harm that was done, my mother and I stopped by to speak directly to Connie, who assured us that everything would be taken care of, we also sent a certified letter, asking for reimbursement of the VET bill of ($134.59). Not once did Connie ask if we could bring my service dog in to see the wound, only to text a picture of the wound, which I did on 9/22/23. My Service dog was unable to assist me with my disability for 10 days. Your reply on Yelp statement that I demanded a repayment is false, I simply let your employee at The Laundered Mutt (Connie) know the circumstances and she said that it would not be an issue to cover the vet charges, as this happened on their watch. In my letter I did not demand a reimbursement of the grooming, but only stated how much it cost. I am not asking for anything other than the money I paid for my Service dog's veterinary treatment costs directly resulting from the injury he received at The Laundered Mutt on September 19, 2023. Again, I am requesting reimbursement of the $134.59 I was required to expend due to the injuries suffered by my Service dog at your business.
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October 2023 by Jake McKenzie
Awesome place they took such good care of my little fury friend!!
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July 2023 by Betty Luquin
Had the best experience. Took my nervous pup in and Alejandro was able to take good care of him. He calm him down and was able to clip his nails. I highly recommend!! Thank you!
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June 2023 by David Frank
Just a great staff that genuinely cares for your pets. My two brother dogs love spending time there whether i need to board them for a couple of days or they just need some grooming.!
