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February 2024 by Jordan White
Great customer service. I was in and out like 5 mins with 4 returns I had. Even helped me with one of my packages that needed the labels put it on the boxes. Like I said before really Great customer service everyone one was friendly and greet you as you come. Definitely coming back thank you guys and I will see you next time
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February 2024 by Corrine Bustamante
The representative was patient and kind. He made sure I was in and out quickly.
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February 2024 by Andrea Aguilar
I feel so bad for UPS employees that they have to take back all those amazon returns. They are so helpful when doing it.
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January 2024 by J Ryan
Great place! Staff went above and beyond helping me with my Live Scan. Been going to this location for years and will continue doing so because of how helpful everyone always is. Highly recommend.
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January 2024 by Joanne Prince
Robert and his team are amazing! Going "the extra mile" for their customers is the reason why I drive 10 out of my way to use this location. Thank you for all you do! As a manager, Robert emulates the kind of customer service he wants his team to rise to!! Thank you..
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January 2024 by Vance Johnson
I recommend this UPS Store.I have used this and UPS Store location for over 20 years. I have used several others and compare this one favorably. Robert has the right positive service attitude and is teaching that to his team.I have had business and personal boxes, used notary, packaging, printing. They have been reliable and friendly.
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January 2024 by Dat Huynh
Very friendly and professional staffs. I always have great experience when visiting this store.
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November 2023 by Randy Collins
Great service by Kashmir
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September 2023 by Kam Uli
Super helpful staff
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July 2023 by Fredd Tedd
I have been dealing with UPS for 32 years. The employees at the UPS store on Ynez in Temecula are the most professional, proficient, helpful, and courteous people. They took care of our shipping requests and needs. Kudos to the manager, who I believe is Robert, for training such a wonderful staff. I would highly recommend this store to anyone.
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July 2023 by BiaBillie14
Always have a good experience at this location. Robert is always awesome and his associates are always kind to me! Thank you!
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July 2023 by S. G.
My husband & I went in to have some documents notarized, and Esteban was very nice and gracious, and offered to help, even though the other guy in the store said no & wanted to turn us away. I have avoided going into this store, simply because the same guy that wanted to turn us away was not so kind to me on a separate occasion as well. I'm glad that I went back today, was able to take care of my requests, and I had the great experience with Esteban. He redeemed the not so great first visit!
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July 2023 by Sean Magaña
The staff have been extremely helpful everytime I've gone.
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June 2023 by L.E. Herbert
Dude was awesome to me. Very pleasant gentlemen, no problems.
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May 2023 by Mustafa Dos
They are a liar, I had an Amazon return which I usually have, and it was a product box not shipping box, he said I need to buy a $7 box, I cannot ship it with product box, I said I never heard that policy even though I refund something almost every week, I told him, if it is your store policy to charge some money, but this is not UPS policy, he insisted it is. I left without shipping and went other store, he print my return return ticket, and bye. So I understand some stores charges $1 for typing our open boxes for returns, but I don’t like they are lying and forcing people to make purchase. No good to lie custumer, especially if you are the manager Robert
